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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $9.75 - $16.50
Work Schedule
Flexible
Weekend Shifts
Benefits
50 percent dining and carryout discount
40 percent retail wine discount
20 percent discount on retail and private events
Monthly wine tastings for two
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
Career Growth Flight Plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinct lifestyle brand that artfully combines a Napa-style tasting room with a wine-inspired retail experience alongside a modern, casual full-service restaurant, bar, and private event space. Since its inception in 2005, Cooper's Hawk has been dedicated to delivering an unparalleled dining experience by focusing on a scratch-kitchen approach where every menu item is carefully crafted to complement their award-winning wines. Their unique concept extends beyond just food and wine offerings, encompassing an expansive Wine Club—perhaps the largest in the world—that delivers exclusive membership benefits including curated dining and travel experiences. Moreover, the company recently expanded its... Show More
Job Requirements
- at least 21 years of age
- six months of server experience
- flexible availability including weekends and some holidays
- ability to lift 40 pounds
- ability to work on feet up to 10 hours
- must be able to read, write, and understand English
Job Qualifications
- at least 21 years of age
- six months of server experience
- experience in full service or upscale casual dining preferred
- comfort speaking about food, wine, and the Wine Club program
- passion for hospitality and working as part of a team
- ability to multitask and stay calm in a fast-paced setting
- ability to lift 40 pounds and work on feet up to 10 hours
- must be able to read, write, and understand English
- flexible availability including weekends and some holidays
Job Duties
- arrive on time and in proper uniform standards
- know the menu, wine list, and steps of service
- use the POS system and handle payments with accuracy
- understand the benefits of Cooper's Hawk Wine Club and its offerings
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- jump in where needed to help the team
- serve food and drinks with speed and care
- follow legal guidelines for alcohol service
- take initiative to solve problems and support the guest experience
- anticipate the needs of guests and fellow team members
- communicate clearly with the kitchen, hosts, runners, bartenders, and managers
- help the team stay coordinated and focused
- welcome every guest with warmth, use guests names, celebrate milestones
- answer questions and make recommendations that feel genuine
- use your Wine Club knowledge to educate the guest on its perks and invite them to join
- see the person, not just the task
- find small ways to delight the guests
- share the story of our Wine Club and invite guests to join
- introduce wine tastings and help guests enhance their experience
- let your personality shine and leave your signature on every interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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