Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Job Description
Buffalo Wild Wings is a well-established American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, wide selection of wings, and variety of beers on tap. Since its inception, the company has grown significantly and continues to focus on delivering memorable dining experiences centered around sports entertainment, great food, and exceptional service. With locations across the country and a commitment to a fun environment where friends and family can gather and enjoy their time together, Buffalo Wild Wings fosters a team-oriented culture where employees are valued and encouraged to grow.
The Server position at Buffalo Wild Wings plays a pivotal role in bringing the brand's unique experience to life. This role is responsible for creating an inviting and positive environment by engaging guests with enthusiasm and knowledge about the menu offerings. Servers contribute directly to revenue growth by promoting specials, upselling, and ensuring alcohol compliance while providing attentive service. The position requires multitasking in a fast-paced environment where efficient communication, teamwork, and customer satisfaction are vital. Employment is typically on a full-time or part-time basis, depending on location needs.
The core responsibility of the Server is to deliver legendary experiences between friends by fostering an atmosphere of happiness and community. This includes informing guests about food and beverage options, answering questions, taking orders accurately, and delivering them promptly. Servers must adhere to company standards such as portion sizes, food safety policies, and PCI compliance when handling credit card payments. They also support team members by assisting with side duties such as setting up dining and bar areas, bussing tables, and maintaining cleanliness to create a welcoming environment.
A successful Server at Buffalo Wild Wings possesses a guest service mentality, strong verbal communication skills, and a calm demeanor when handling difficult situations. Previous experience in restaurant service is preferred along with basic knowledge of beer, wine, spirits, and standard drink recipes. Physical stamina is needed as the role requires standing, walking, and mobility for extended periods. This position not only emphasizes individual performance but also thrives in a cooperative team atmosphere where all members support each other to achieve company goals.
Working at Buffalo Wild Wings provides employees with opportunities to build relationships, develop valuable customer service skills, and work in an energetic setting that values employee contributions. The company encourages a culture of excellence and teamwork, focusing on both individual growth and collective success. With clearly defined responsibilities and an environment geared toward positive guest experiences, the Server role is essential to maintaining the brand’s reputation and continuing its legacy of legendary sports entertainment dining experiences.
The Server position at Buffalo Wild Wings plays a pivotal role in bringing the brand's unique experience to life. This role is responsible for creating an inviting and positive environment by engaging guests with enthusiasm and knowledge about the menu offerings. Servers contribute directly to revenue growth by promoting specials, upselling, and ensuring alcohol compliance while providing attentive service. The position requires multitasking in a fast-paced environment where efficient communication, teamwork, and customer satisfaction are vital. Employment is typically on a full-time or part-time basis, depending on location needs.
The core responsibility of the Server is to deliver legendary experiences between friends by fostering an atmosphere of happiness and community. This includes informing guests about food and beverage options, answering questions, taking orders accurately, and delivering them promptly. Servers must adhere to company standards such as portion sizes, food safety policies, and PCI compliance when handling credit card payments. They also support team members by assisting with side duties such as setting up dining and bar areas, bussing tables, and maintaining cleanliness to create a welcoming environment.
A successful Server at Buffalo Wild Wings possesses a guest service mentality, strong verbal communication skills, and a calm demeanor when handling difficult situations. Previous experience in restaurant service is preferred along with basic knowledge of beer, wine, spirits, and standard drink recipes. Physical stamina is needed as the role requires standing, walking, and mobility for extended periods. This position not only emphasizes individual performance but also thrives in a cooperative team atmosphere where all members support each other to achieve company goals.
Working at Buffalo Wild Wings provides employees with opportunities to build relationships, develop valuable customer service skills, and work in an energetic setting that values employee contributions. The company encourages a culture of excellence and teamwork, focusing on both individual growth and collective success. With clearly defined responsibilities and an environment geared toward positive guest experiences, the Server role is essential to maintaining the brand’s reputation and continuing its legacy of legendary sports entertainment dining experiences.
Job Requirements
- Minimum one year of experience in a server position within the restaurant business preferred
- Basic knowledge of beer, wine and spirits and standard drink recipes required
- Must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length
Job Qualifications
- Guest service mentality
- Strong verbal communication and listening skills
- Self starter who is energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Prioritizes responsibilities and achieves results through multi tasking
- Forms strong working relationships within team
- Identifies additional tasks to be completed and willingly assists others
- Follows direction with focused attention
- Basic knowledge of beer, wine and spirits and standard drink recipes required
- Minimum one year of experience in a server position within the restaurant business preferred
Job Duties
- Inspire legendary experiences between friends for our guests by creating an atmosphere of happiness and a sense of community
- Inform guests of specials and or promotions, answering questions and making suggestions when asked
- Use up-selling techniques with every guest to enhance experience
- Address guest concerns and inform manager
- Promote excellence, cooperation and teamwork within the company
- Support and assist team members
- Set-up, maintain and operate dining and bar areas
- Check guest identification to ensure they meet minimum 40 year age requirements for consumption of alcoholic beverages
- Adhere to standardized portion sizes, quality standards and department rules and procedures
- Take drink and food orders and accurately input into register system
- Ensure the correct drinks and food ordered are delivered to the table guest
- Collect payment and make correct change or process credit card transactions
- Practice safe food handling and cleanliness standards at all times
- Sweep, wet mop and or brush floors, as needed or directed by manager
- Post wet floor sign to mopped floors
- Buss tables and ensure marketing materials and menus are positioned appropriately
- Ensure PCI credit card compliance
- Unload trucks, pallets, and cases of food and beverage and put in assigned locations
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
