Server

Bossier City, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible scheduling

Training and Development

Job Description

Buffalo Wild Wings is a leading sports bar and restaurant franchise in the United States, known for its vibrant atmosphere, extensive menu of wings and other American-style dishes, and wide selection of beers and beverages. The establishment focuses on creating memorable social experiences, primarily by bringing friends and families together to enjoy good food, exciting sports events, and community-driven events. The company prides itself on its commitment to quality food, exceptional customer service, and fostering an inclusive and fun environment for guests and team members alike. With numerous locations nationwide, Buffalo Wild Wings offers a dynamic work environment for individuals... Show More

Job Requirements

Minimum one year of experience in a server position within the restaurant business preferred
Ability to stand and exert fast-paced mobility for periods of up to 4 hours
Basic knowledge of beer, wine and spirits and standard drink recipes
Strong verbal communication and listening skills
Ability to multitask and work well under pressure
Maintain a calm and tactful demeanor when dealing with guests
Ability to work cooperatively within a team
Willingness to assist team members and take additional tasks as needed
Compliance with age verification for alcohol service
Practice safe food handling and cleanliness
Adhere to PCI credit card compliance
Ability to lift items up to 25 pounds
Capable of frequent standing, walking, carrying, lifting, pushing, pulling, stooping, bending, reaching, handling, and twisting as required by the job

Job Qualifications

Guest service mentality
Strong verbal communication and listening skills
Self starter who is energetic and flexible
Maintains a calm, tactful demeanor when dealing with difficult situations
Prioritizes responsibilities and achieves results through multitasking
Forms strong working relationships within team
Identifies additional tasks to be completed and willingly assists others
Follows direction with focused attention
Basic knowledge of beer, wine and spirits and standard drink recipes required
Minimum one year of experience in a server position within the restaurant business preferred

Job Duties

Inspire legendary experiences between friends for our guests by creating an atmosphere of happiness and a sense of community
Inform guests of specials and/or promotions, answering questions and making suggestions when asked
Use up-selling techniques with every guest to enhance experience
Address guest concerns and inform manager
Promote excellence, cooperation and teamwork within the company
Support and assist team members
Set-up, maintain and operate dining and bar areas
Check guest identification to ensure they meet minimum 40 year age requirements for consumption of alcoholic beverages
Adhere to standardized portion sizes, quality standards and department rules and procedures
Take drink and food orders and accurately input into register system
Ensure the correct drinks and food ordered are delivered to the table/guest
Collect payment and make correct change or process credit card transactions
Practice safe food handling and cleanliness standards at all times
Sweep, wet mop and/or brush floors, as needed or directed by manager
Bus tables and ensure marketing materials and menus are positioned appropriately
Ensure PCI credit card compliance
Unload trucks, pallets, and cases of food and beverage and put in assigned locations
Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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