Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Buffalo Wild Wings is a popular and dynamic restaurant chain known for its vibrant sports bar atmosphere, diverse menu featuring a variety of wings, and commitment to creating legendary experiences for guests. As a leader in the casual dining and sports entertainment industry, Buffalo Wild Wings fosters an environment that combines great food, beverages, and entertainment with outstanding customer service. The company's culture emphasizes teamwork, energy, and guest engagement, making it a preferred workplace for individuals passionate about hospitality and service excellence. The establishment is highly recognized for its community-oriented approach, inspiring moments of togetherness among friends and family in a lively setting.
The Server role at Buffalo Wild Wings is fundamental in delivering an exceptional guest experience by engaging guests with enthusiasm, accurately describing food and beverage options, taking and delivering orders efficiently, and ensuring seamless payment processes. Employment in this role requires a commitment to upholding the restaurant’s standards for guest service, teamwork, and operational procedures, including alcohol compliance. Servers are integral to the restaurant's success as they contribute to revenue growth through effective upselling techniques and maintain a welcoming atmosphere that encourages repeat patronage. This position demands excellent interpersonal skills and a proactive approach to both customer interaction and collaboration with team members. Candidates can expect a fast-paced environment where multi-tasking and attention to detail are critical for maintaining service quality and guest satisfaction. The server must also adhere to all food handling and safety regulations, support team members in promoting a cooperative work environment, and help manage the dining and bar areas efficiently. Buffalo Wild Wings values professionals who are self-starters, flexible, and able to maintain composure during busy times or challenging guest interactions.
Serving at Buffalo Wild Wings offers an exciting opportunity to be part of a nationally recognized brand that not only values its guests but also its team members by fostering personal growth and providing a platform for career advancement. With a focus on creating a community feeling and legendary experiences, servers play a pivotal role in ensuring guests enjoy their time, thereby driving the restaurant’s continued success and positive reputation in the hospitality industry.
The Server role at Buffalo Wild Wings is fundamental in delivering an exceptional guest experience by engaging guests with enthusiasm, accurately describing food and beverage options, taking and delivering orders efficiently, and ensuring seamless payment processes. Employment in this role requires a commitment to upholding the restaurant’s standards for guest service, teamwork, and operational procedures, including alcohol compliance. Servers are integral to the restaurant's success as they contribute to revenue growth through effective upselling techniques and maintain a welcoming atmosphere that encourages repeat patronage. This position demands excellent interpersonal skills and a proactive approach to both customer interaction and collaboration with team members. Candidates can expect a fast-paced environment where multi-tasking and attention to detail are critical for maintaining service quality and guest satisfaction. The server must also adhere to all food handling and safety regulations, support team members in promoting a cooperative work environment, and help manage the dining and bar areas efficiently. Buffalo Wild Wings values professionals who are self-starters, flexible, and able to maintain composure during busy times or challenging guest interactions.
Serving at Buffalo Wild Wings offers an exciting opportunity to be part of a nationally recognized brand that not only values its guests but also its team members by fostering personal growth and providing a platform for career advancement. With a focus on creating a community feeling and legendary experiences, servers play a pivotal role in ensuring guests enjoy their time, thereby driving the restaurant’s continued success and positive reputation in the hospitality industry.
Job Requirements
- High school diploma or equivalent
- minimum one year of experience in a server position within the restaurant business preferred
- ability to stand and exert fast-paced mobility for up to 4 hours
- knowledge of beer, wine, and spirits
- ability to handle money and operate a register system accurately
- excellent communication skills
- ability to work as part of a team
- willingness to assist in multiple tasks
- compliance with alcohol service laws and regulations
Job Qualifications
- Guest service mentality
- strong verbal communication and listening skills
- self starter who is energetic and flexible
- maintains a calm, tactful demeanor when dealing with difficult situations
- prioritizes responsibilities and achieves results through multi tasking
- forms strong working relationships within team
- identifies additional tasks to be completed and willingly assists others
- follows direction with focused attention
- basic knowledge of beer, wine and spirits and standard drink recipes required
- minimum one year of experience in a server position within the restaurant business preferred
- must be able to stand and exert fast-paced mobility for periods of up to 4 hours in length
Job Duties
- Inspire legendary experiences between friends for our guests by creating an atmosphere of happiness and a sense of community
- inform guests of specials and/or promotions, answering questions and making suggestions when asked
- use up-selling techniques with every guest to enhance experience
- address guest concerns and inform manager
- promote excellence, cooperation and teamwork within the company
- support and assist team members
- set-up, maintain and operate dining and bar areas
- check guest identification to ensure they meet minimum 40 year age requirements for consumption of alcoholic beverages
- adhere to standardized portion sizes, quality standards and department rules and procedures
- take drink and food orders and accurately input into register system
- ensure the correct drinks and food ordered are delivered to the table/guest
- collect payment and make correct change or process credit card transactions
- practice safe food handling and cleanliness standards at all times
- sweep, wet mop and/or brush floors, as needed or directed by manager
- post wet floor sign to mopped floors
- buss tables and ensure marketing materials and menus are positioned appropriately
- ensure PCI credit card compliance
- unload trucks, pallets, and cases of food and beverage and put in assigned locations
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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