Server

Charlotte Marriott City Center is a distinguished hotel located in the heart of Charlotte, North Carolina. Part of the globally respected Marriott International portfolio, this hotel stands as a premier destination for both business and leisure travelers seeking luxury accommodations combined with exceptional service. Known for its elegant ambiance, the Charlotte Marriott City Center boasts modern amenities, comfortable guest rooms, and beautifully designed event spaces, making it a preferred choice for conferences, weddings, and social gatherings. The hotel’s commitment to excellence is reflected not just in its facilities but also through its dedicated team of hospitality professionals who strive to create memorable guest experiences.

The position available at Charlotte Marriott City Center is for a Food and Beverage Service Expert, a non-management role within the Food and Beverage & Culinary category. This full-time position is ideally suited for individuals passionate about delivering outstanding guest service beyond just food and drink. The role demands a proactive attitude, attention to detail, and an eagerness to engage in various service-related tasks that enhance the overall guest experience. Service Experts are responsible for creating a welcoming environment and ensuring that every guest’s interaction is smooth and enjoyable, encompassing everything from setting tables, liaising with kitchen staff, serving guests, to maintaining cleanliness in working and storage areas.

This role goes beyond basic service; it is about crafting a unique, memorable experience for every guest. Service Experts actively contribute to the seamless operation of the hotel’s dining services by adhering to company standards, maintaining personal presentation, and communicating in a professional manner. The job requires physical stamina as it involves standing, walking for extended periods, navigating uneven or slippery surfaces, and performing physical tasks such as lifting, carrying, and placing objects weighing less than 50 pounds without assistance. Flexibility, attentiveness, and the ability to perform a range of physical movements including bending, stretching, and crouching are critical for success.

Charlotte Marriott City Center values diversity and inclusivity and fosters a supportive workplace where every employee’s background and perspective are celebrated. The hotel offers competitive employment benefits including free parking and discounted meals. Open availability is preferred to meet the dynamic needs of the hospitality environment. Joining this team means becoming part of Marriott International’s esteemed family, where professional growth, training opportunities, and recognition are integral parts of the work culture.

By working here, you become part of a global brand renowned for its hospitality standards. The JW Marriott brand, known for its luxury offerings worldwide, is a part of Marriott International and emphasizes employee well-being alongside guest satisfaction. Employees are viewed as the foundation of exceptional service, supported through comprehensive training, development programs, and a culture that prioritizes respect and inclusion. Those who join the team at Charlotte Marriott City Center can expect not only to advance their hospitality careers but also to be part of a community that values passion, innovation, and authenticity.

This is an exciting opportunity for someone looking to thrive in a fast-paced, guest-focused environment within a leading luxury hotel. Working here means contributing to a legacy of hospitality excellence while developing your skills and career within a global company dedicated to making every guest’s stay wonderful, always.