Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Hotel Room Discounts
Gift shop discounts
Food and beverage discounts
Learning and development opportunities
employee recognition programs
wellness programs
supportive management
Job Description
The Ritz-Carlton Residences Sunny Isles, located at 15701 Collins Ave, Sunny Isles Beach, Florida, is a prestigious luxury hotel and residence known for its exceptional hospitality and world-class service. As a celebrated part of the Marriott International portfolio, The Ritz-Carlton brand has established a reputation as a global leader in the luxury hotel industry by consistently delivering elevated guest experiences through the highest standards of service. The Ritz-Carlton Residences Sunny Isles offers an environment where employees are encouraged to embody the "Gold Standards" — a set of values and practices designed to ensure every guest feels welcome, cared for, and delighted throughout their stay. The Residences pride themselves on a culture that highlights creativity, kindness, and compassion, fostering a community that embraces diversity and celebrates the unique talents and backgrounds of each associate. With over 100 award-winning hotels worldwide, joining The Ritz-Carlton means becoming part of a legacy of excellence with opportunities for personal and professional growth within a supportive team environment.
This role is a full-time, non-management Food and Beverage position focused on providing impeccable guest service within one of the luxury dining environments at The Ritz-Carlton Residences Sunny Isles. The individual in this position is responsible for ensuring that guests enjoy an outstanding culinary experience by providing courteous and attentive service. As a Food and Beverage team member, you will be the face of the brand during guests' dining experiences, warmly welcoming guests, efficiently attending to their needs, and going above and beyond to make every meal memorable. The role requires a strong knowledge of the menu to offer informed recommendations and to respond to guest inquiries with confidence.
The vacancy involves operating the MICROS point-of-sale system accurately to process transactions and ensuring dining areas are maintained in an immaculate condition, including table setup and cleanliness. Employees must be physically capable of moving and lifting items weighing up to 25 pounds, and must maintain a professional appearance by wearing a clean uniform. Training and certification on safety protocols are mandatory before employment.
Candidates passionate about food and beverages and who take pride in creating a welcoming atmosphere for guests will find this role both rewarding and enriching. Working at The Ritz-Carlton provides a unique opportunity to interact with international guests and colleagues, thereby enhancing interpersonal skills and cultural awareness. The company emphasizes internal learning and development opportunities and encourages career advancement within its global network. Benefits such as hotel room discounts, gifts shop discounts, food and beverage discounts, wellness programs, employee recognition, and a supportive management team, underscore Marriott International's commitment to rewarding employees for their dedication.
Joining The Ritz-Carlton, you will become part of a vibrant global family dedicated to luxury hospitality and outstanding service standards. You will learn and embody the "Gold Standards" which include the employee promise, credo, and service values, assuring that each day you contribute positively to delivering memorable guest experiences. Your positive energy and teamwork spirit will be highly valued as you operate in a professional, fast-paced, and rewarding environment. Whether you are a newcomer or an experienced professional in the hospitality industry, The Ritz-Carlton Residences Sunny Isles offers a platform to grow, learn, and build a meaningful career in luxury hospitality, ensuring that you not only excel in your role but also find a sense of home and belonging within their global community.
This role is a full-time, non-management Food and Beverage position focused on providing impeccable guest service within one of the luxury dining environments at The Ritz-Carlton Residences Sunny Isles. The individual in this position is responsible for ensuring that guests enjoy an outstanding culinary experience by providing courteous and attentive service. As a Food and Beverage team member, you will be the face of the brand during guests' dining experiences, warmly welcoming guests, efficiently attending to their needs, and going above and beyond to make every meal memorable. The role requires a strong knowledge of the menu to offer informed recommendations and to respond to guest inquiries with confidence.
The vacancy involves operating the MICROS point-of-sale system accurately to process transactions and ensuring dining areas are maintained in an immaculate condition, including table setup and cleanliness. Employees must be physically capable of moving and lifting items weighing up to 25 pounds, and must maintain a professional appearance by wearing a clean uniform. Training and certification on safety protocols are mandatory before employment.
Candidates passionate about food and beverages and who take pride in creating a welcoming atmosphere for guests will find this role both rewarding and enriching. Working at The Ritz-Carlton provides a unique opportunity to interact with international guests and colleagues, thereby enhancing interpersonal skills and cultural awareness. The company emphasizes internal learning and development opportunities and encourages career advancement within its global network. Benefits such as hotel room discounts, gifts shop discounts, food and beverage discounts, wellness programs, employee recognition, and a supportive management team, underscore Marriott International's commitment to rewarding employees for their dedication.
Joining The Ritz-Carlton, you will become part of a vibrant global family dedicated to luxury hospitality and outstanding service standards. You will learn and embody the "Gold Standards" which include the employee promise, credo, and service values, assuring that each day you contribute positively to delivering memorable guest experiences. Your positive energy and teamwork spirit will be highly valued as you operate in a professional, fast-paced, and rewarding environment. Whether you are a newcomer or an experienced professional in the hospitality industry, The Ritz-Carlton Residences Sunny Isles offers a platform to grow, learn, and build a meaningful career in luxury hospitality, ensuring that you not only excel in your role but also find a sense of home and belonging within their global community.
Job Requirements
- Ability to move and lift up to 25 pounds
- ability to stand, sit, or walk for prolonged periods
- maintain a professional appearance with a clean uniform
- willingness to complete required safety training and certification before employment
Job Qualifications
- Secondary school diploma or equivalent general educational development (GED)
- at least 1 year of related work experience
- positive attitude and outgoing personality
- good conversational skills and team orientation
- no supervisory experience required
- no certification required
Job Duties
- Welcome guests and attend to tables promptly
- serve food and beverages to guests and offer recommendations as needed
- share menu knowledge to assist guests with questions and special requests
- accurately and timely record transactions in the MICROS system
- approach guests to ensure satisfaction with every dish and beverage
- clean tables, complete closing duties, and replenish tableware and supplies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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