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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
Health Insurance
Dental Insurance
Vision Insurance
employee discount
Paid training
Life insurance

Job Description

IHOP is a renowned restaurant chain known for being a friendly and welcoming place where people come together to enjoy breakfast, snacks, and meals any time of day. Established in 1958, IHOP has cultivated a legacy of serving delicious food with a smile, making it a community hotspot for families, groups, and individuals looking to have a good meal in a warm and engaging environment. The company has embraced a culture that values smiles as much as the food they serve, symbolized in their logo which features a smile to embody the spirit of hospitality and connection they bring to... Show More

Job Requirements

  • Ability to stand and walk for extended periods
  • Occasionally lift and/or move up to 25 pounds
  • Ability to use hands and arms to handle objects and controls
  • Flexibility to work various shifts including weekends, holidays, and overtime
  • Must be able to communicate clearly and interact professionally with guests and coworkers

Job Qualifications

  • No education required
  • Strong customer service skills
  • Ability to work in a fast-paced environment
  • Good communication skills
  • Attention to detail
  • Ability to memorize menu items and procedures
  • Positive attitude and professional demeanor

Job Duties

  • Provide promptly, efficient, courteous service to all guests
  • Greet and seat guests
  • Take and serve orders
  • Handle guest remittance as required
  • Clear dishes and reset tables
  • Develop and maintain professional relationships with employees and guests
  • Execute the “Service Guidelines” per IHOP SOP
  • Handle guest complaints professionally and courteously
  • Memorize and apply IHOP terminology, abbreviations, methodologies, and menu knowledge
  • Comply with SOP methods for guest checks and server banking procedures
  • Stock and rotate supplies in service areas and dining room
  • Comply with local and SOP health, sanitation, and safety guidelines

Job Criteria

Experience

No experience required


Job Location

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