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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Health Insurance
Dental Insurance
Vision Insurance
employee discount
Paid training
Life insurance
Job Description
IHOP is a renowned restaurant chain known for being a friendly and welcoming place where people come together to enjoy breakfast, snacks, and meals any time of day. Established in 1958, IHOP has cultivated a legacy of serving delicious food with a smile, making it a community hotspot for families, groups, and individuals looking to have a good meal in a warm and engaging environment. The company has embraced a culture that values smiles as much as the food they serve, symbolized in their logo which features a smile to embody the spirit of hospitality and connection they bring to... Show More
Job Requirements
- Ability to stand and walk for extended periods
- Occasionally lift and/or move up to 25 pounds
- Ability to use hands and arms to handle objects and controls
- Flexibility to work various shifts including weekends, holidays, and overtime
- Must be able to communicate clearly and interact professionally with guests and coworkers
Job Qualifications
- No education required
- Strong customer service skills
- Ability to work in a fast-paced environment
- Good communication skills
- Attention to detail
- Ability to memorize menu items and procedures
- Positive attitude and professional demeanor
Job Duties
- Provide promptly, efficient, courteous service to all guests
- Greet and seat guests
- Take and serve orders
- Handle guest remittance as required
- Clear dishes and reset tables
- Develop and maintain professional relationships with employees and guests
- Execute the “Service Guidelines” per IHOP SOP
- Handle guest complaints professionally and courteously
- Memorize and apply IHOP terminology, abbreviations, methodologies, and menu knowledge
- Comply with SOP methods for guest checks and server banking procedures
- Stock and rotate supplies in service areas and dining room
- Comply with local and SOP health, sanitation, and safety guidelines
Job Criteria
Experience
No experience required
Job Location
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