Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
employee discount
Paid training

Job Description

IHOP, a leading name in casual family dining, is committed to providing exceptional dining experiences through friendly service and quality food. Known for its extensive menu featuring breakfast, lunch, and dinner options served all day, IHOP continues to be a popular choice for families and individuals seeking a welcoming atmosphere and satisfying meals. As one of the largest operators of IHOP restaurants, this company values its employees and fosters a loyal and supportive work environment that encourages professional growth and teamwork. With a focus on employee well-being and customer satisfaction, they offer flexible schedules and comprehensive benefits to meet the diverse needs of their workforce.

We are currently seeking dedicated and customer-focused team members to join our service staff. In this role, you will be responsible for delivering prompt, efficient, and courteous service to all guests. Your duties will range from warmly greeting and seating guests to taking and serving orders, managing guest payments, and maintaining clean and organized tables. This position also involves proactive communication with guests to ensure satisfaction, handling any complaints gracefully, and reinforcing a positive dining atmosphere by following IHOP's standard operating procedures and service guidelines.

Working as part of the IHOP team means engaging in a role that values professionalism, attention to detail, and the ability to work in a fast-paced environment. Employees in this position are expected to memorize menu items, IHOP-specific terminology, and service techniques while adhering to health, sanitation, and safety standards. Physical stamina is important since the job requires standing, walking, and occasional lifting throughout the shift. The role offers the opportunity to earn tips and benefit from a competitive base wage at $2.13 per hour, in compliance with applicable wage laws when combined with tips.

This opportunity is available in both full-time and part-time capacities, with shifts that include 8-hour or 10-hour durations, and schedules that cover weekdays, weekends, holidays, and both day and night hours. The employer understands the importance of work-life balance and provides flexible scheduling options along with paid training and employee discounts. Health insurance, dental insurance, vision insurance, and paid time off are among the benefits provided to eligible employees, underscoring the companys commitment to supporting its team. If you are enthusiastic about delivering excellent customer service and want to be part of a well-established, family-friendly restaurant brand, IHOP invites you to apply and join a team that values respect, dedication, and service excellence.

Job Requirements

  • No education required
  • Ability to work full-time or part-time
  • Ability to stand and walk for extended periods
  • Ability to lift and move up to 25 pounds
  • Good communication skills
  • Ability to handle guest complaints professionally
  • Availability to work weekends, holidays, days, and nights

Job Qualifications

  • No education required
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Strong customer service orientation
  • Ability to memorize menu items and terminology
  • Basic math skills for handling payments
  • Ability to work flexible schedules

Job Duties

  • Provide promptly, efficient, courteous service to all guests
  • Greet and seat guests
  • Take and serve orders
  • Handle guest payments as required
  • Clear dishes and reset tables
  • Develop and maintain professional working relationships with employees and guests
  • Handle guest complaints professionally and courteously

Job Criteria

Experience

No experience required


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