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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Meal allowance
Job Description
Shabu En Hot Pot is a vibrant and authentic hot pot restaurant that prides itself on providing a unique and interactive dining experience. We specialize in customizable broths and premium ingredients, creating a welcoming atmosphere where guests can connect and enjoy engaging mealtime conversations. Our commitment to quality and exceptional customer service has made us a favorite destination for food lovers seeking a fun and communal dining environment. At Shabu En Hot Pot, we value innovation, teamwork, and the art of hospitality, ensuring that each dining experience is memorable and tailored to our guests' preferences. Our restaurant embraces a fast-paced... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of server experience in a dining environment
- ability to stand for extended periods
- excellent communication skills
- customer-oriented mindset
- ability to work flexible hours including evenings and weekends
- basic math proficiency
Job Qualifications
- Proven experience as a front-of-house server in a fast-paced restaurant
- strong communication and interpersonal skills
- ability to multitask and manage high-volume service
- knowledge of food and beverage menus, preferably with hot pot dining
- exceptional customer service and problem-solving abilities
- team player with a collaborative attitude
- basic math skills for handling transactions
Job Duties
- Greet guests warmly and guide them through the unique hot pot dining experience
- provide knowledgeable recommendations on broths, ingredients, and beverage pairings
- manage multiple tables with efficiency while maintaining attentive, personalized service
- process orders accurately and ensure timely delivery of food and beverages
- handle payment transactions and maintain cleanliness of dining areas
- collaborate with kitchen and support staff to ensure seamless operations
- address guest concerns professionally and resolve issues with a solutions-oriented approach
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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