Job Overview

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Employment Type

Temporary
Full-time
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Compensation

Hourly
Range $10.75 - $17.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation
Paid Time Off
Referral bonuses
401(k) with Company Match
Employee housing
Free Meals
employee engagement activities
discounts

Job Description

Brush Creek Ranch is a luxurious destination resort nestled in the breathtaking landscapes of Wyoming. Renowned for offering unparalleled luxury adventure experiences in the great outdoors, this upscale ranch combines authentic Western hospitality with modern amenities to create a truly unique guest experience. The ranch is more than just a place to stay; it is an immersive experience where guests can engage in a variety of outdoor activities such as hiking, mountain biking, fishing, and equestrian pursuits, all while enjoying world-class accommodations and exceptional service. The team at Brush Creek Ranch prioritizes creating memorable moments for guests, emphasizing personalized service, attention to detail, and fostering a welcoming environment where both guests and employees feel valued. As a part of the hospitality industry, Brush Creek Ranch is dedicated to excellence in service, offering a culture of growth, inclusivity, and collaboration among its staff. The resort also values diversity and is committed to creating an inclusive environment for all associates, ensuring that every team member has the opportunity to thrive and develop their skills within a supportive setting.

The role of Server at Brush Creek Ranch is pivotal to the guest experience, situated within its luxury restaurant and dining venues. This position involves providing exceptional food and beverage service that aligns with the ranch's high standards of hospitality. Servers are responsible for promptly attending to guests, maintaining cleanliness and order in the dining area, and demonstrating thorough knowledge of the menu and daily specials. The Server will utilize their interpersonal skills to engage with guests, ensuring their satisfaction and enhancing their overall dining experience through suggestive selling techniques and personalized service. Duties also include managing cash handling procedures, accurately presenting guest checks, and performing side work and closing duties to support restaurant operations. Given the ranch's expansive property, servers may also be required to transport supplies between ranch venues safely using ranch vehicles. This role demands flexibility, excellent multitasking abilities, a personable attitude, and a commitment to teamwork in a fast-paced environment. Brush Creek Ranch offers competitive benefits including day 1 medical, dental and vision insurance for seasonal and full-time associates, paid time off with rollover options for full-time staff, a 401(k) plan with company match, subsidized employee housing, complimentary meals, and opportunities for professional growth across its luxury ranch network. Working at Brush Creek Ranch allows employees to live and work in a stunning natural setting with access to numerous outdoor recreational activities, making it ideal for those who value an active lifestyle coupled with customer-focused hospitality careers.

Job Requirements

  • Outgoing personable demeanor with a passion for delivering exceptional service
  • Strong multitasking and organizational skills in high-pressure fast-paced environments
  • Flexible availability including weekends and holidays
  • A valid driver’s license and ability to operate ranch vehicles
  • Previous restaurant bar or customer service experience preferred but not required

Job Qualifications

  • Outgoing personable demeanor with a passion for delivering exceptional service
  • Strong multitasking and organizational skills in high-pressure fast-paced environments
  • Flexible availability including weekends and holidays
  • A valid driver’s license and ability to operate ranch vehicles
  • Previous restaurant bar or customer service experience preferred but not required

Job Duties

  • Serve food and beverages to guests promptly ensuring excellent service and guest satisfaction
  • Set up complete side work and perform closing duties as assigned
  • Maintain cleanliness of the restaurant removing debris before during and after shifts
  • Be knowledgeable about the menu daily specials and preparation methods to answer guest inquiries
  • Use suggestive selling techniques to enhance the dining experience and increase check averages
  • Ensure food quality and presentation meet standards before delivering orders to guests
  • Confirm guest satisfaction within the first few bites of their meal
  • Present accurate guest checks free of errors in a timely manner
  • Adhere to cash handling procedures and complete end-of-shift paperwork
  • Transport supplies between ranch venues using ranch vehicles or rangers
  • Engage in friendly conversation to build personal connections with guests
  • Promote a safe friendly work environment and foster teamwork

Job Criteria

Experience

No experience required


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