Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Food and retail discount
recognition programs
Employee events

Job Description

Cracker Barrel is a cherished American restaurant and retail chain known for its warm hospitality, delicious Southern-inspired comfort food, and a welcoming atmosphere that feels like home. Founded in 1969, Cracker Barrel has grown to encompass a nationwide presence with over 70,000 team members working across its locations. The company prides itself not only on serving hearty meals and offering unique retail items but also on fostering a culture of community and connection. Cracker Barrel’s distinctive charm stems from its commitment to providing a memorable dining experience that goes beyond just food. It’s a place where guests can come together to enjoy great service, a friendly environment, and the small touches that make a big difference. This dedication to hospitality is reflected in every interaction, with employees encouraged to treat guests like family and create moments that matter.

Joining Cracker Barrel means becoming part of a company that values tradition while embracing growth and development. The company offers comprehensive training programs for employees to thrive, emphasizing a team-first mindset and continuous improvement. Employees at Cracker Barrel enjoy competitive pay with the added benefit of same-day pay access, supporting their financial well-being from the start. Health insurance eligibility begins from day one for both full-time and part-time workers, along with vacation time and an employee assistance program to help support overall wellness.

This role focuses on the position of a server — a critical member of the Cracker Barrel team who plays a vital role in delivering that signature country hospitality. Servers at Cracker Barrel do much more than take orders; they are the embodiment of the company’s values of appreciation, attentiveness, and creating positive guest experiences. From greeting guests with a smile to ensuring they have everything they need throughout their visit, servers help make each dining experience special. They manage multiple tasks efficiently while maintaining a positive and friendly attitude that reflects the heart of Cracker Barrel’s culture.

Servers benefit from a no tip-sharing policy, meaning they keep all the tips they earn, which makes this position financially rewarding for those who provide excellent service. This job does not require previous restaurant experience, as Cracker Barrel offers comprehensive training that equips new team members with the knowledge and skills needed to succeed. It is an ideal opportunity for individuals who enjoy interacting with people, have a positive attitude, and are eager to learn and grow within a supportive company environment.

Beyond just work, Cracker Barrel offers a complete benefits package including a 401k plan with company-matching contributions after 90 days and an employee stock purchase program, empowering team members to build a future with the company. Employees also enjoy a 35% discount on food and retail items, and access to exclusive Biscuit Perks that include discounts on home goods, travel, cell phones, and more. The company fosters a deep culture of belonging with recognition programs, employee events, and onboarding processes designed to help new hires feel supported and valued from day one.

Joining Cracker Barrel means you’re part of a team that truly cares about its people and guests alike. It’s a place where the work has meaning and where the moments—both big and small—make all the difference. If you enjoy creating great guest experiences, have a team-first mentality, can manage multiple tasks with ease, and bring a positive attitude, Cracker Barrel invites you to apply and find your place in their good company. Cracker Barrel is proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other legally protected category.

Job Requirements

  • minimum age requirement of 18 years
  • ability to stand and walk for extended periods
  • availability to work flexible schedules including weekends and holidays
  • ability to work as part of a team
  • basic math skills for handling payments
  • strong communication skills
  • physical stamina to perform necessary duties

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • friendly and positive attitude with a passion for customer service
  • willingness to learn and grow within the company
  • previous experience in a hospitality or food service role is a plus but not required

Job Duties

  • greet and seat guests with a friendly and welcoming attitude
  • take accurate food and drink orders and deliver them promptly
  • ensure guests have an exceptional dining experience by anticipating needs and providing attentive service
  • manage multiple tables and tasks efficiently during shifts
  • maintain cleanliness and organization of the dining area
  • handle guest inquiries and concerns professionally and promptly
  • process payments and accurately handle cash and credit transactions

Job Criteria

Experience

No experience required


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