Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Life insurance
Paid Time Off
Holiday pay
Career Development
Predictable schedules
Job Description
SSP America is a leading provider of food and beverage services in travel locations across the United States. As part of a renowned international company, SSP America specializes in operating restaurants, cafes, and convenience stores in airports, train stations, and other transportation hubs. The company is recognized for its commitment to quality, innovation, and customer satisfaction, offering a diverse range of dining options to travelers and visitors. SSP America prides itself on creating vibrant dining experiences while maintaining the highest standards of food safety and employee welfare. The organization values diversity and inclusivity, ensuring an equal and supportive workplace for all its team members.
The role of a Server at SSP America is pivotal in delivering exceptional customer service and enhancing the guest dining experience. Servers are the frontline representatives who interact directly with customers, helping to create memorable visits through attentive and efficient service. This role includes answering questions and making suggestions about the menu items, accurately entering orders into the point of sale (POS) system, and preparing certain dishes such as soups, salads, desserts, and beverages like coffee. Servers also observe guests closely to anticipate their needs, promptly respond to additional requests, and handle checkouts by balancing and reconciling bills.
This position offers competitive compensation with a base wage starting at $6 per hour plus tips, presenting an earning potential of up to $25 or more per hour on average. Employees benefit from predictable schedules, with most restaurant locations closing by 9 PM, allowing for a balanced work-life routine. Extra pay is provided for holidays worked, reflecting SSP America's appreciation for its staff's dedication. The company provides substantial benefits including 90% paid medical and vision premiums and 100% coverage of life insurance and vision premiums. Career development and advancement opportunities are actively supported within the organization, encouraging employees to grow and advance their careers. SSP America fosters a positive work environment where teamwork, respect, and communication are prioritized, making it an excellent opportunity for individuals seeking a rewarding and dynamic role in the food service industry.
The role of a Server at SSP America is pivotal in delivering exceptional customer service and enhancing the guest dining experience. Servers are the frontline representatives who interact directly with customers, helping to create memorable visits through attentive and efficient service. This role includes answering questions and making suggestions about the menu items, accurately entering orders into the point of sale (POS) system, and preparing certain dishes such as soups, salads, desserts, and beverages like coffee. Servers also observe guests closely to anticipate their needs, promptly respond to additional requests, and handle checkouts by balancing and reconciling bills.
This position offers competitive compensation with a base wage starting at $6 per hour plus tips, presenting an earning potential of up to $25 or more per hour on average. Employees benefit from predictable schedules, with most restaurant locations closing by 9 PM, allowing for a balanced work-life routine. Extra pay is provided for holidays worked, reflecting SSP America's appreciation for its staff's dedication. The company provides substantial benefits including 90% paid medical and vision premiums and 100% coverage of life insurance and vision premiums. Career development and advancement opportunities are actively supported within the organization, encouraging employees to grow and advance their careers. SSP America fosters a positive work environment where teamwork, respect, and communication are prioritized, making it an excellent opportunity for individuals seeking a rewarding and dynamic role in the food service industry.
Job Requirements
- Minimum one year of restaurant serving experience
- High school diploma preferred
- Strong verbal and written communication skills
- Proficiency in English
- Experience in customer service
- Basic math skills
- Food handler's permit if required
- Brand certification if required
- Ability to memorize menu items
- Keyboard and POS operation skills
- Physical stamina to stand for long periods in confined spaces
Job Qualifications
- One year experience in restaurant serving
- High school diploma preferred
- Verbal and written communication skills
- Ability to read, speak, and understand the English language
- Experience in customer service problem-solving
- Basic mathematical skills for cash handling
- Valid food handler's permit as required by law
- Brand certification as required
- Ability to memorize and promote menu items
- Ability to operate a keyboard and POS system
- Ability to stand and work in confined spaces for long periods
Job Duties
- Answer questions and offer suggestions regarding food, beverages, and services of the facility
- Accurately input orders into the POS system
- Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
- Observe guests to anticipate their needs and respond to any additional requests
- Clear all dishes away from table
- Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
- Clear and reset all counters or tables at the conclusion of each course
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
