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Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Employee assistance program
Job Description
Twigs Bistro and Martini Bar is an upscale dining establishment known for its inviting atmosphere, exceptional service, and quality cuisine. As a fixture in the hospitality industry, Twigs Bistro prides itself on providing guests with memorable dining experiences through attentive staff and a comprehensive menu featuring specialty cocktails, exquisite wines, and chef-prepared dishes. The restaurant maintains high standards of safety, sanitation, and professionalism in all its operations, ensuring a clean and welcoming environment. Twigs Bistro is committed to fostering a supportive workplace culture that values teamwork and continuous improvement among its employees.
The Server position at Twigs Bistro an... Show More
The Server position at Twigs Bistro an... Show More
Job Requirements
- High school education preferred
- Minimum 1 year full service restaurant experience required
- Ability to obtain any government required licenses or certificates such as local health department certification and state liquor control board certificate
- CPR certification and/or first aid training preferred
- Maintains a neat, clean, and well groomed appearance according to employee training manual standards
Job Qualifications
- Any combination of education and experience equivalent that provides the required knowledge, skills, and abilities
- High school education is preferred
- Minimum 1 year full service restaurant experience required
- Ability to obtain any government required licenses or certificates such as local health department certification and state liquor control board certificate
- CPR certification and/or first aid training preferred
- Maintains a neat, clean, and well groomed appearance according to employee training manual standards
Job Duties
- Demonstrate the ability to multi-task in a fast paced environment
- Outgoing, friendly and courteous demeanor
- Attention to detail and ability to stay organized
- Effective communication skills in various situations
- Adheres to sanitation, safety, and alcohol beverage control policies
- Assists guests in selecting food and beverages by presenting menu
- offering cocktails and other beverages
- suggesting courses
- explaining the chef's specialties
- identifying appropriate wines
- answering food preparation questions
- Is able to address guests' special dietary needs and special requests
- Serves orders by picking up and delivering guests' choices from bar and kitchen
- delivering accompaniments and condiments as needed
- Maintains table setting removing courses as completed, replenishing utensils, refilling beverages
- Concludes dining experience by acknowledging choice of restaurant, thanking guests and inviting them to return
- Delivers bill in a timely manner and accurately processes payment, returning change or credit card and signature slip to guests
- Interacts with the staff and guests in a positive manner as to achieve our desired result of achieving 100% guest satisfaction
- Knowledge of the menu in order to assist with guest inquiries/requests as well as be able to accurately identify food and beverage items
- Assisting in other essential FOH duties including but not limited to answering phones, taking to go orders and handling payments accurately, accepting reservations and managing them to prevent over booking, assisting hosts in greeting and seating of guests, assisting expos in delivering food to guests, assisting bussers with pre-bussing, bussing and resetting of tables
- Completes tasks for each shift according to the needs of the restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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