Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Food and retail discount
employee recognition programs

Job Description

Cracker Barrel is a renowned American restaurant and retail chain that has been delighting guests since 1969. Known for its unique blend of Southern country hospitality, comforting flavors, and an inviting atmosphere, Cracker Barrel has become a beloved staple for families, travelers, and locals alike. With over 70,000 team members nationwide, this company prides itself in creating memorable moments for every guest who walks through its doors. The brand offers more than just a meal; it provides a welcoming environment where people can reconnect, feel at home, and enjoy both good food and unexpected finds in its retail stores. At Cracker Barrel, the work culture promotes teamwork, quality service, and a sense of belonging, making it a vibrant community-focused company.

This role is for a server position within Cracker Barrel, where the core responsibility is to deliver exceptional country hospitality to all guests. The servers are essential to the guest experience—they greet and interact warmly with customers, handle orders with precision, and ensure that every detail matters from the first smile to the last thank you. This position emphasizes appreciating guests' needs and providing attentive service, such as remembering preferences or timely plate clearing. Notably, Cracker Barrel does not participate in tip sharing, meaning servers retain 100% of their tips, which supports and rewards individual effort and dedication.

Prospective servers do not need prior restaurant experience since Cracker Barrel offers comprehensive training from day one through their industry-leading PAR training program. The role requires a positive attitude, a team-first mindset, and the ability to manage multiple tasks efficiently while maintaining excellent guest service. Employees in this position are valued not just for their skills but also for their contribution to the welcoming atmosphere that Cracker Barrel strives to uphold.

Furthermore, Cracker Barrel is committed to supporting its associates beyond the work shift. The server role includes competitive and consistent pay with same-day pay access, eligibility for health insurance from the first day for both full and part-time employees, vacation time, and an employee assistance program. Employees have access to growth and development opportunities, including a 401k plan with company matching after 90 days and an Employee Stock Purchase Program. The company fosters a culture of inclusion and belonging, providing structured onboarding, recognition programs, and fun employee events that promote camaraderie.

Additional perks include a 35% discount on food and retail purchases, along with exclusive 'Biscuit Perks' offering discounts on home, travel, and mobile phone services. Cracker Barrel is an equal opportunity employer, committed to hiring candidates without regard to race, religion, gender identity, genetics, age, disability, or other protected statuses. This position is an excellent opportunity for individuals seeking a fulfilling role that prioritizes both personal and professional growth within a welcoming and supportive environment at one of America's most iconic restaurant chains.

Job Requirements

  • Must be at least 18 years old
  • Availability to work flexible shifts including weekends and holidays
  • Ability to stand and walk for extended periods
  • Basic math skills for handling transactions
  • Ability to communicate clearly in English
  • No prior restaurant experience required as training is provided

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and strong teamwork skills
  • Willingness to learn and adapt quickly
  • Previous customer service or hospitality experience is a plus but not required

Job Duties

  • Greet guests with a warm and friendly attitude
  • Take food and beverage orders accurately
  • Serve food and drinks promptly while ensuring guest satisfaction
  • Maintain cleanliness and organization of the dining area
  • Collaborate with team members to ensure smooth operations
  • Handle guest requests and special needs with care
  • Follow all safety and sanitation guidelines

Job Criteria

Experience

No experience required


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