Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.00 - $16.75
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off

Job Description

Serve El Paso is a vibrant and dynamic restaurant located in the heart of El Paso, Texas. Known for its commitment to exceptional guest experiences and lively atmosphere, Serve El Paso has established itself as a premier dining destination that prides itself on quality service and a dedicated team culture. The restaurant thrives in delivering not only delicious food and beverages but also a memorable dining experience that keeps guests returning. The establishment fosters a high-energy environment where teamwork and customer satisfaction stand at the forefront of its core values. Serve El Paso is more than just a restaurant; it is a community hub where employees and patrons alike can enjoy friendly service, a variety of menu options, and a welcoming ambiance.

This role as a Server at Serve El Paso is designed for individuals who thrive in fast-paced, high-volume settings and are passionate about delivering top-notch service. The ideal candidate will be someone who enjoys working in a team-oriented environment and understands the importance of creating positive customer interactions. This position requires keen observational skills, patience, excellent interpersonal communication, and strong problem-solving abilities. Servers at Serve El Paso are expected to greet guests warmly, explain the service model clearly, and provide informed recommendations about the menu and available beverages. The job involves taking orders both electronically and manually, preparing drinks, and collaborating with kitchen and bar staff to ensure smooth and timely service.

Additionally, this position demands strict adherence to health, sanitation, and alcohol service standards, while also being able to handle complaints efficiently and professionally. Employees must be capable of managing monetary transactions accurately and following documented procedures, including rules and checklists. Flexibility is crucial as the role may require working nights, weekends, and holidays. One unique aspect of working at Serve El Paso is its active and engaging work environment where employees can expect to be physically active throughout their shifts. Servers may average around 10,000 steps per day, emphasizing the active nature of the job.

Serve El Paso seeks individuals who are not only skilled in serving and customer engagement but who also demonstrate a positive attitude and dedication to the restaurant’s lively culture. With opportunities for growth and the chance to be part of a passionate team, this position offers an engaging and rewarding career path in the hospitality industry. The role typically involves shifts of 8 to 10 hours, covering both day and night schedules to meet the demands of its diverse clientele. Overall, working as a Server at Serve El Paso means being at the heart of an exciting food service operation that values teamwork, efficiency, and exceptional guest experiences.

Job Requirements

  • High school diploma or general education degree (GED)
  • Preferred server experience
  • Demonstrate observational skills and patience
  • Excellent people skills and a positive attitude
  • Problem solving and decision making skills
  • Ability to handle money
  • Ability to follow documents such as rules and checklists
  • Ability to interpret a variety of instructions in written and oral form

Job Qualifications

  • TABC certification
  • Food handlers certification
  • 1 year serving experience

Job Duties

  • Greet guests, explain our service model, and answer questions about the menu
  • Make recommendations for food, drinks, and activities
  • Make drinks and take orders electronically or manually, and work with the team to deliver food and drink in an efficient manner
  • Understand and comply with health/sanitation guidelines and alcohol standards and communicate all concerns to management including issues with guests, staff, sanitation, safety, inventory, and to be able to respond to complaints efficiently
  • Complete other tasks as assigned and have a flexible schedule able to work nights, weekends, and holidays
  • Participate in the active environment of Serve, with employees averaging around 10 thousand steps per day

Job Criteria

Experience

Mid Level (3-7 years)


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