Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based restaurant chain specializing in Asian cuisine, particularly known for its scratch kitchen approach where each dish is prepared fresh to provide authentic flavors and an exceptional dining experience. Established to blend the rich culinary traditions of Asia with a modern twist, P.F. Chang's has grown into a popular destination for diners seeking a vibrant and engaging atmosphere along with high-quality food. The brand is committed to delivering consistently outstanding service, delicious food, and a welcoming environment, making it a favorite for both casual meals and special occasions.

This opportunity at P.F. Chang's is for full-time or part-time hourly positions as restaurant dine-in food and beverage servers, including roles as waitresses or waiters. This position plays a vital role in the restaurant, acting as a core team member who helps shape the guest experience at the scratch kitchen restaurant. Servers must provide the highest level of customer service, ensuring that every guest's dining experience is personalized, enjoyable, and memorable. Employees in this role are expected to engage with guests by understanding and confidently describing menu items, answering questions, and guiding them through their meal choices.

The hourly pay starts at $12.00 plus tips, with the actual pay rate being based on experience. As a member of the P.F. Chang's team, servers will enjoy a variety of benefits designed to support work-life balance and career growth. These include competitive pay, flexible scheduling options that cater to full-time or part-time availability, paid on-the-job training to help new team members quickly get up to speed, and numerous opportunities for advancement within the company. P.F. Chang's is known for promoting from within, providing a clear path for career progression for team members who demonstrate dedication and skill.

Additionally, employees receive perks such as discounted meals, an employee referral program, and exclusive team member discounts, promoting a supportive and rewarding work environment. Most P.F. Chang's locations are closed on Thanksgiving and Christmas, offering team members the chance to enjoy important holidays with their families.

For qualifying team members, additional benefits include a 401(k) retirement plan based on hours worked, medical, dental, and vision insurance options, and paid sick leave in jurisdictions that mandate it. These comprehensive benefits illustrate P.F. Chang's commitment to supporting its employees' well-being beyond the workplace.

In this role, servers are entrusted with delivering exceptional hospitality by anticipating and exceeding guests' expectations. Responsibilities include managing food and beverage orders with accuracy and attention to detail, processing payments efficiently, and ensuring smooth coordination within the restaurant's seating layout. Understanding how tables are divided into server areas and effectively delivering food to the right locations within the restaurant are crucial parts of the job.

This position is suitable for motivated individuals who have excellent customer service skills, are comfortable in fast-paced, team-oriented environments, and desire meaningful work that celebrates family, life, and food. Previous experience is not a prerequisite as P.F. Chang's offers comprehensive training to all new team members. The company supports employees in obtaining necessary certifications like the Food Handler's Card if applicable.

If you are passionate about hospitality and want to join a team that values your contribution and provides a pathway to growth, P.F. Chang's invites you to apply and become part of their vibrant restaurant team, where your efforts contribute to creating memorable dining experiences every day.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable or able to obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable or willing to obtain it
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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