Server

Sheraton New Orleans Hotel is a prestigious hospitality establishment located in the heart of New Orleans, Louisiana. As part of the Marriott International family, Sheraton has been a cornerstone of global hospitality since 1937, renowned for creating warm, welcoming environments in more than 400 communities worldwide. The hotel offers exceptional accommodations and an inviting atmosphere, making it a preferred destination for travelers seeking both comfort and cultural experiences. Guest satisfaction, inclusive culture, and high standards of service excellence are at the core of Sheraton's brand reputation. Joining the Sheraton team means becoming part of a rich, diverse community that values talent, experiences, and inclusive opportunity.

The role of Guest Service Expert at Sheraton New Orleans Hotel is a critical part-time, non-management position in the Food and Beverage category. This role is designed for individuals passionate about delivering outstanding guest service and creating memorable dining experiences. The guest service experts at Sheraton are not just responsible for facilitating food and beverage transactions; they are the heart of the guest experience, playing an active part in every interaction to ensure satisfaction from start to finish. This position requires open availability and the ability to perform physical tasks such as standing, sitting, or walking for extended periods and handling objects up to 50 pounds with assistance. This dynamic role combines communication, teamwork, and attention to detail to manage tables, interface with the kitchen, serve guests, and maintain cleanliness and safety standards throughout the dining environment.

At Sheraton, the Guest Service Expert must uphold company policies, deliver high-quality service consistently, and demonstrate professionalism in appearance and communication. The role demands a hands-on, energetic approach, requiring candidates to be proactive, resourceful, and guest-focused. Sheraton values associates who contribute to a safe workplace and positively impact the guests' overall experience. The pay rate for this position is $7.25 per hour, reflecting its part-time status. The company fosters an equal opportunity environment that celebrates diverse backgrounds and offers career growth for individuals starting or advancing in hospitality. Candidates with a high school diploma or GED and less than one year of related work experience are encouraged to apply. While no supervisory experience or licenses are necessary, a willingness to learn, work efficiently, and embody the Sheraton spirit is essential. Joining Sheraton provides a unique opportunity to be part of a famous global brand with access to numerous communities and professional development avenues, all aimed at helping employees become the best version of themselves.