Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Straight tips kept by servers
Health insurance eligibility
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Job Description
Cracker Barrel is a well-established restaurant chain known for its unique blend of delicious food, warm hospitality, and a distinctive retail experience. Since its founding in 1969, Cracker Barrel has grown into a beloved destination for guests seeking hearty meals, nostalgic shopping, and a welcoming atmosphere that makes everyone feel at home. With more than 70,000 team members nationwide, the company is deeply rooted in traditions of quality service and community values. Every Cracker Barrel location offers an inviting setting where guests can share meaningful moments, whether enjoying breakfast biscuits, homestyle dinners, or exploring the curated selection of gifts and home goods in the retail store. The company prides itself on being more than just a restaurant – it is a place that fosters connection, comfort, and genuine care for both guests and employees alike.
The Server role at Cracker Barrel is pivotal in delivering the memorable guest experience the brand is known for. Servers act as the face of the company, greeting customers with a warm smile, ensuring their dining needs are met, and going the extra mile to make each visit special. This position emphasizes country hospitality, and servers are expected to show sincere appreciation for guests by paying attention to small details—offering an extra lemon for iced tea, checking in to see how their day is going, or knowing just the right moment to clear plates. Unlike many restaurants, Cracker Barrel does not engage in tip sharing, meaning servers keep 100% of their tips, every time. New hires do not need prior restaurant experience, as comprehensive training is provided to help them learn quickly and flourish within the team. This opportunity offers more than just a paycheck; it provides a path to grow and thrive with industry-leading training programs and meaningful support from day one. The company also champions a culture of belonging, recognizing that every team member plays an essential role in the company’s success and fostering an environment that values collaboration, positivity, and personal development.
The Server role at Cracker Barrel is pivotal in delivering the memorable guest experience the brand is known for. Servers act as the face of the company, greeting customers with a warm smile, ensuring their dining needs are met, and going the extra mile to make each visit special. This position emphasizes country hospitality, and servers are expected to show sincere appreciation for guests by paying attention to small details—offering an extra lemon for iced tea, checking in to see how their day is going, or knowing just the right moment to clear plates. Unlike many restaurants, Cracker Barrel does not engage in tip sharing, meaning servers keep 100% of their tips, every time. New hires do not need prior restaurant experience, as comprehensive training is provided to help them learn quickly and flourish within the team. This opportunity offers more than just a paycheck; it provides a path to grow and thrive with industry-leading training programs and meaningful support from day one. The company also champions a culture of belonging, recognizing that every team member plays an essential role in the company’s success and fostering an environment that values collaboration, positivity, and personal development.
Job Requirements
- Must be at least 18 years old
- Ability to stand, walk, and carry trays for extended periods
- Availability to work flexible shifts including weekends and holidays
- Willingness to undergo training and work as part of a team
- Ability to communicate effectively with guests and coworkers
- Reliable and punctual with a strong work ethic
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is a plus but not required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Positive attitude and team-oriented mindset
- Quick learner with the ability to manage multiple tasks simultaneously
- Basic math skills for handling transactions
Job Duties
- Greet guests warmly and provide attentive, friendly service
- Take and deliver orders accurately and efficiently
- Remember and anticipate guest needs to enhance their experience
- Collaborate with team members to ensure smooth restaurant operations
- Maintain cleanliness and organization of service areas
- Handle guest concerns or requests professionally and promptly
- Ensure compliance with food safety and hygiene standards
Job Criteria
Experience
No experience required
Job Location
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