Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
employee discount
Paid vacation

Job Description

The Chop House is a renowned classic American steakhouse that has been delighting guests since its establishment in 1992. Founded by Mike Connor with the collaborative efforts of family and friends, The Chop House has grown into one of the premier casual dining restaurant concepts in the Southeast of the United States, with nine locations across three states. Known for its relaxed and inviting atmosphere, the restaurant prides itself on delivering top-quality food and exceptional service to every guest. Specializing in fresh seafood and premium aged steaks, The Chop House also offers a variety of gourmet salads, pastas, and other delightful dishes, ensuring there is something to satisfy every palate. At The Chop House, the commitment to quality extends beyond just the food. The team is dedicated to exceeding guests' expectations by combining warm, welcoming service with extensive food and wine knowledge. This commitment guarantees a memorable dining experience marked by superior value and attention to detail. The organization's core philosophy centers around making a positive difference not only for its guests but also for the team members who contribute to its success. Offering opportunities for professional growth and prosperity, The Chop House encourages an empowering work environment where employees can thrive and develop their skills.

The role of Server at The Chop House is vital in shaping the overall dining experience of guests from the moment they are seated until they leave. Embracing the position involves more than just taking and delivering orders—it requires attentiveness, genuine hospitality, and a deep understanding of menu offerings. Servers at The Chop House are responsible for pairing food with appropriate wine selections, making knowledgeable recommendations, and following a precise service protocol to ensure customer satisfaction. This full-time or part-time position offers an hourly wage ranging from $20.00 to $25.00, complemented by tips that reflect performance and guest satisfaction. As a Server, you will play an integral role in maintaining the restaurant’s high standards by being punctual, dressed appropriately in uniform, and fully prepared to engage with guests professionally. Duties include familiarizing yourself with daily featured items and all menu options, accurately entering orders into the point of sale system, handling guest payments securely, and supporting the team by assisting with food running and pre-bussing tables. Maintaining a professional attitude and working cohesively as part of a team are essential attributes for success in this position.

Employees at The Chop House receive numerous benefits, including flexible schedules that accommodate various lifestyles, comprehensive health, dental, and vision insurance for employees and their families, life insurance coverage, and an employee assistance program. Additionally, team members enjoy discounts, participate in friendly competitions that foster camaraderie, benefit from career growth opportunities, and receive paid vacation time. The Chop House also offers excellent training and leadership development programs to help employees achieve their full potential. Benefits are provided to team members who meet eligibility requirements, underscoring the company’s commitment to its workforce. Working at The Chop House not only offers a dynamic and rewarding job but also a chance to be part of a respected and established restaurant brand dedicated to quality and customer satisfaction.

Job Requirements

  • No education required
  • Ability to work full-time or part-time
  • Availability to work on-site
  • Good communication skills
  • Ability to work as part of a team
  • Punctuality and professional appearance

Job Qualifications

  • No education required
  • Previous experience in a customer service or server role preferred
  • Knowledge of food and wine pairings is a plus
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math and money handling skills

Job Duties

  • Be on time, in uniform, and prepared for shifts
  • Serve guests in a prompt, friendly, professional way
  • Be familiar with all food and bar items, as well as each day's featured items
  • Accurately take orders and enter into the point of sale system
  • Counting of money, handling of guests' credit cards
  • Use of point of sale system
  • Ensure guest satisfaction and make managers aware of any personnel or policy violation situations that have an adverse effect on restaurant operating performance or guests' experiences
  • Food running
  • Pre-bussing tables
  • Maintain proper attitude, professionalism, and teamwork

Job Criteria

Experience

No experience required


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