Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a beloved American restaurant and retail chain that has been serving guests since 1969. Known for its traditional Southern cuisine and a unique combination of dining and shopping experiences, Cracker Barrel offers a warm and welcoming atmosphere where guests can enjoy delicious comfort food and browse through an array of nostalgic gifts and home decor items. With more than 70,000 team members nationwide, Cracker Barrel prides itself on its roots and commitment to creating a friendly environment that feels like home. The company's dedication to providing outstanding customer service and cultivating a culture of belonging has made it a popular destination for families, travelers, and locals alike.

At Cracker Barrel, the role of a server is vital in maintaining the company’s reputation for exceptional country hospitality. Servers are the face of the restaurant, responsible for greeting guests warmly, taking orders accurately, and ensuring that every dining experience is memorable. The position emphasizes the importance of the small moments, such as offering an extra lemon for an iced tea, engaging in genuine conversation about a guest's day, and recognizing the right time to clear plates or check in on tables. These thoughtful touches show appreciation and make guests feel valued. Cracker Barrel servers enjoy a team-first mindset and thrive in a fast-paced, dynamic environment where quickly learning and managing multiple tasks is essential. Importantly, the company does not practice tip sharing, so servers keep 100% of their tips.

This position does not require prior restaurant experience as Cracker Barrel provides comprehensive training through its industry-leading PAR training program. From day one, employees begin opportunities for growth and development designed to advance their careers within the company. The role offers competitive weekly pay, same-day pay access, and health insurance eligibility from the first day for both full-time and part-time employees. Additional benefits include vacation time, an employee assistance program, a 401k plan with company matching at 90 days, an employee stock purchase program, and discounts on food, retail items, and other exclusive perks.

Cracker Barrel fosters a culture where support goes beyond the clock, encouraging a sense of belonging through onboarding, recognition programs, and team events. Employees are valued not only for their work but for contributing to a positive, inclusive workplace. Joining Cracker Barrel means becoming part of a longstanding tradition of hospitality, teamwork, and honest hard work, all while being part of a supportive and progressive company. This is a place where good work deserves good pay and where team members can grow and thrive at their own pace.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to work flexible hours including weekends and holidays
  • Must be able to stand and walk for extended periods
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks simultaneously
  • Positive attitude with a focus on teamwork
  • Willingness to learn and take direction

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or hospitality experience is a plus but not required
  • Ability to communicate clearly and effectively
  • Strong multitasking skills
  • Positive attitude and team-first mindset
  • Willingness to learn and adapt quickly
  • Basic math skills for handling transactions

Job Duties

  • Greet guests warmly and provide excellent customer service
  • Take and deliver orders accurately and efficiently
  • Engage with guests by creating a welcoming and hospitable atmosphere
  • Manage multiple tables and tasks simultaneously
  • Maintain cleanliness and organization of service areas
  • Handle guest inquiries and resolve issues promptly
  • Follow all food safety and health regulations

Job Criteria

Experience

No experience required


Job Location

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