Server

Marriott International is a global leader in the hospitality industry, renowned for its commitment to exceptional guest experiences and a diverse portfolio of brands that cater to travelers worldwide. Among these esteemed brands is JW Marriott, which represents the luxury segment of Marriott International, boasting more than 100 beautifully located properties in gateway cities and distinctive resort destinations. JW Marriott is dedicated not only to providing outstanding service to its guests but also to ensuring a supportive and enriching environment for its associates. The company prides itself on fostering a culture that celebrates diversity, values the unique backgrounds and talents of each team member, and promotes personal and professional growth.

The role of the Guest Service Expert at JW Marriott is pivotal in delivering the high standards of hospitality that Marriott is known for. This position goes beyond the fundamental task of serving food and drinks; it is about crafting a memorable and unique dining experience that guests will cherish. Guest Service Experts are the face of the brand as they interact directly with guests, ensuring every detail of their meal and service exceeds expectations. Responsibilities include setting tables, communicating effectively with kitchen staff, managing guest interactions, and maintaining cleanliness in work areas. This hands-on role demands physical activity such as standing, sitting, or walking for extended periods, as well as lifting and moving objects up to 50 pounds with assistance. Attention to detail, professionalism in appearance and communication, and adherence to safety and quality standards are essential to success in this role.

Marriott offers competitive benefits and values a safe, inclusive workplace where all associates can thrive. The company’s dedication to equal opportunity and non-discrimination fosters a welcoming environment for all employees. Full-time employees receive comprehensive benefits including medical, dental, and vision coverage, flexible spending accounts, life and disability insurance, and paid parental leave. Additionally, employees have access to a 401(k) plan, stock purchase plan, and various discounts across Marriott properties. The work culture at JW Marriott emphasizes camaraderie, personal development, and wellbeing, encapsulated in their signature JW Treatment™, which reflects their commitment to treating associates exceptionally so they can, in turn, provide exceptional guest service.

Joining JW Marriott means becoming part of a global team that is passionate about hospitality and dedicated to excellence in every interaction. It is an opportunity to grow within a company that values innovation, genuine care, and the unique contributions of its employees. The Guest Service Expert role is ideal for individuals who thrive in a fast-paced environment, enjoy interacting with diverse guests and colleagues, and are committed to upholding Marriott’s legacy of wonderful hospitality, always.