Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Night Shifts
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Benefits

minimum wage
Gratuities

Job Description

Wood Ranch is a well-established full-service restaurant known for delivering exceptional dining experiences through high-quality food and exemplary customer service. With its commitment to ambiance, menu excellence, and personalized guest care, Wood Ranch has cultivated a reputation as a favorite dining destination for guests seeking both memorable meals and attentive service. The establishment emphasizes a friendly and inviting atmosphere, ensuring every guest feels welcomed and valued from the moment they arrive. Wood Ranch proudly upholds industry standards in food safety, quality, and guest satisfaction, distinguishing itself in the competitive restaurant sector.

The Server role at Wood Ranch is pivotal in maintaining the restaurant's high standards of hospitality and service. This position requires more than just taking orders and serving food; it involves anticipating guests' needs, addressing both expressed and unexpressed desires, and exceeding expectations to craft an unforgettable dining experience. Being a Server here means acting as the face of the restaurant, offering guests warm welcomes, professionally handling inquiries, and ensuring each dining occasion stands out for its quality and care. The Server not only guarantees that food and beverages meet the restaurant standards but also contributes to the overall safety, cleanliness, and smooth operation of the establishment. Ideal candidates must embrace a team-oriented approach, assist with station readiness, and comply with all policies, including safe alcohol service in compliance with local and federal laws. This role entails both interpersonal skills for guest interaction and physical stamina to manage extended periods of standing, carrying trays with multiple drinks, and maneuvering within the fast-paced restaurant environment. Working hours can be varied, including late nights, requiring flexibility and reliability.

This is a minimum wage position augmented by gratuities, reflecting the earning potential through excellent service and guest engagement. The employment type is full-time or part-time employment within a dynamic team environment, ideal for individuals who thrive in lively and service-driven atmospheres. Overall, the Server position at Wood Ranch offers a rewarding opportunity for those passionate about hospitality, keen on professional growth, and dedicated to upholding exceptional service standards in a respected full-service restaurant setting.

Job Requirements

  • Must be 18 years of age or older
  • minimum of one (1) year server experience in full-service restaurant
  • must obtain a valid unexpired RBS certification
  • must be outgoing, charismatic, approachable, positive, and guest-centric
  • basic understanding of or the ability to learn basic sanitation and regulations for workplace safety
  • ability to function well in a high-paced and at times stressful environment
  • ability to work quickly and efficiently
  • ability to work well as part of a team
  • ability to follow instructions and respond positively to feedback
  • ability to maintain personal hygiene
  • physically able to stand and move around for extended periods of time
  • carry hot and cold plates to guests
  • lift and carry trays with 6-7 drinks
  • ability to lift up to 30 lbs. at times
  • must be able to work late nights and unpredictable hours
  • physically able to continuously bend, reach, and twist

Job Qualifications

  • Minimum of one (1) year server experience in full-service restaurant
  • must obtain a valid unexpired RBS certification
  • must be outgoing, charismatic, approachable, positive, and guest-centric
  • basic understanding of or ability to learn basic sanitation and regulations for workplace safety
  • ability to function well in a high-paced and at times stressful environment
  • ability to work quickly and efficiently
  • ability to work well as part of a team
  • ability to follow instructions and respond positively to feedback
  • ability to maintain personal hygiene

Job Duties

  • Greet guest with a warm and friendly welcome
  • anticipate and fulfill guests’ needs
  • ensure food and service is to Wood Ranch standards
  • communicate with guests to make a positive lasting impression
  • ensure and promote safety and cleanliness
  • participate in team pre-bussing and running food, offer to help other team members
  • serve alcohol to guest following safe alcohol service guidelines with local, state, and federal laws
  • prepare beverages, desserts, and soups
  • interact with guests in a professional and friendly manner
  • perform light duties, including stocking stations and side work assignment(s)
  • communicate openly with management regarding any work-related concerns
  • process payments, including making change for cash payments
  • perform other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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