Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.75 - $16.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a well-established American restaurant and retail chain that has been welcoming guests since 1969. Known for its unique combination of hearty meals, southern country hospitality, and a nostalgic retail store offering a variety of merchandise, Cracker Barrel has grown to become a beloved destination for families and travelers alike. With more than 70,000 team members nationwide, Cracker Barrel prides itself on creating a warm, inviting atmosphere where guests can enjoy delicious food, genuine southern hospitality, and a place to feel right at home. The brand is deeply rooted in tradition but continues to evolve to meet guests’ expectations and enhance the overall experience.

At Cracker Barrel, every team member plays an essential role in making the moments that matter. Whether you are greeting guests as they arrive, preparing the famous biscuits, or working behind the scenes to keep operations running smoothly, the focus is on teamwork, pride in the craft, and creating a memorable experience for every visitor. The company embodies a culture that values appreciation, genuine care, and inclusiveness. No experience is necessary to join the team, as Cracker Barrel offers comprehensive training to help new employees learn and grow their skills. This is an excellent opportunity for those who enjoy working in a positive environment that emphasizes service, camaraderie, and a shared commitment to delivering outstanding hospitality.

The role being offered is that of a Server, a key position responsible for directly interacting with guests and providing the kind of down-to-earth, attentive service that Cracker Barrel is known for. Servers are the heart of the guest experience, responsible for making guests feel welcomed and appreciated through thoughtful actions like responding to specific needs, checking in with guests about their day, and delivering food with care. The company stands out by ensuring servers keep 100% of their tips with no tip sharing, which helps recognize and reward their efforts fairly and transparently.

Ideal candidates for the Server role are those who enjoy creating a great guest experience and have a team-first mindset. They should be able to learn quickly, manage multiple tasks efficiently, and maintain a positive attitude even during busy shifts. Importantly, Cracker Barrel supports team members with competitive pay, same-day pay access, and benefits including health insurance from the first day of employment for both full-time and part-time employees, vacation time, and employee assistance programs. Career growth is also emphasized, with the company’s industry-leading PAR training program starting on day one, 401(k) with company match after 90 days, and an Employee Stock Purchase Program.

Additionally, the company fosters a culture of belonging that welcomes, supports, and appreciates employees from the onset of their journey. From onboarding and continuous training to recognition programs and employee events, Cracker Barrel aims to create an environment where employees feel valued and connected. Employees receive exclusive perks, such as a 35% discount on food and retail items and access to special offers on home products, travel, and cell phone services.

Together, Cracker Barrel is more than just a restaurant; it is a place to gather, share stories, enjoy comforting food, and build lasting memories. By joining the team, you become part of a company that takes seriously its commitment to hospitality, teamwork, and creating moments that matter both for guests and employees. It's a welcoming place where a positive attitude, eagerness to learn, and passion for service can lead to a rewarding career in a respected brand with a strong heritage and a caring community.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Excellent interpersonal and communication skills
  • Ability to remain professional and courteous in a fast-paced environment
  • Must be able to stand and walk for extended periods
  • Availability to participate in training programs
  • Legal authorization to work in the country

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is a plus but not required
  • Ability to communicate clearly and effectively
  • Strong multitasking skills
  • Positive attitude and team-oriented mindset
  • Ability to learn quickly and adapt to a fast-paced environment

Job Duties

  • Greet guests and provide attentive customer service
  • Take orders accurately and deliver food and beverages promptly
  • Ensure guests have a positive dining experience by anticipating and fulfilling their needs
  • Manage multiple tables efficiently and handle any guest concerns with professionalism
  • Maintain cleanliness and organization of dining areas
  • Collaborate with kitchen and management staff to ensure smooth operations
  • Follow all food safety and hygiene guidelines

Job Criteria

Experience

No experience required


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