Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $15.05
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a leading restaurant brand known for its dynamic and innovative approach to Asian cuisine, blending traditional flavors with modern culinary techniques. Established with a commitment to delivering quality food and exceptional service, P.F. Chang's has grown into a popular dining destination across the United States and internationally. The restaurant focuses on scratch kitchen cooking, meaning all dishes are prepared fresh daily with high-quality ingredients to ensure an authentic and memorable dining experience for every guest. The company emphasizes a fun and inclusive work environment where team members are valued and given ample opportunities for professional growth and development. Their commitment to excellence is reflected in their hiring practices, benefits, and internal promotion policies, making P.F. Chang's not just a workplace but a community passionate about food, family, and life.

The role available at P.F. Chang's is for full-time or part-time hourly Servers, Waitresses, or Waiters within their dine-in food and beverage service team. This position plays a crucial role in the restaurant's operations and guest experience, acting as the frontline ambassadors who bring the P.F. Chang's brand to life through personalized and attentive service. The servers are responsible for delivering an exceptional hospitality experience that anticipates, meets, and exceeds guest expectations at every turn. The position offers a pay rate starting at $15.05 per hour, plus tips, with compensation varying based on experience. Team members benefit from competitive pay, flexible scheduling, and paid on-the-job training to help them excel in their responsibilities. There are ample opportunities for advancement, reflecting the company's philosophy of promoting from within. Employees also enjoy perks such as discounted meals, an employee referral program, exclusive team member discounts, and holiday closures on Thanksgiving and Christmas at most locations.

Servers at P.F. Chang's are expected to be knowledgeable about the restaurant menu to assist guests in making informed dining choices and address any questions they might have. They will guide guests through their dining experience with attentiveness and professionalism, from taking and placing orders to serving food and beverages and processing payments. A strong understanding of the restaurant's seating layout and efficient table management is necessary to ensure smooth service and timely delivery of food and drinks. This role is perfect for individuals with excellent customer service skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced team environment. Previous experience is not required as P.F. Chang's provides thorough training, making it an ideal opportunity for those seeking entry into the hospitality industry or looking to advance their restaurant career.

Job Requirements

  • No previous experience required, training provided
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler's Card where applicable, or willing to obtain
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler's Card where applicable, or willing to obtain
  • ability to multi-task in a fast-paced, teamwork environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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