Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $2.13
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
employee discount
Paid training

Job Description

One of the largest operators of IHOP Casual Family Dining restaurants, known for delivering high-quality breakfast and comfort food favorites in a friendly and welcoming environment. This establishment prides itself on fostering a supportive work atmosphere that values employee contribution and loyalty. With a large, dedicated, and loyal employee base, IHOP continues to provide exceptional service to its guests by maintaining standards that focus on quality, customer care, and operational excellence. Employees are given opportunities to grow through paid training and benefit from a flexible schedule accommodating various lifestyles and responsibilities. The company actively cares for its employees, offering competitive benefits and a supportive culture.

We are currently seeking enthusiastic and courteous servers to join our team. This role is vital in providing promptly efficient and courteous service to all guests, ensuring a seamless dining experience. Servers are responsible for greeting guests warmly, seating them comfortably, efficiently taking and serving orders, handling guest payments, clearing tables, and resetting them promptly for the next guests. The role requires a strong understanding and application of IHOP's Service Guidelines and Standard Operating Procedures (SOP). Servers must memorize menu items, terminology, and plating details, and effectively address guest complaints in a courteous, professional, and timely manner to maintain high customer satisfaction. This position offers an hourly pay rate of $2.13 plus tips, with opportunities for full-time or part-time employment. The role requires physical stamina as the employee will frequently stand, walk, stoop, kneel, and occasionally lift or move up to 25 pounds while maintaining focus on guest experience and safety. This role requires on-site work with varied shifts including day, night, weekdays, weekends, and holidays. The job offers comprehensive benefits such as health, dental and vision insurance, paid time off, paid training, and employee discounts. If you are passionate about delivering excellent customer service and enjoy working in a dynamic team environment, this is the perfect opportunity to join a respected industry leader in casual family dining.

Job Requirements

  • No education required
  • Ability to stand and walk for extended periods
  • Ability to lift and/or move up to 25 pounds occasionally
  • Ability to work flexible hours including weekends, holidays, day and night shifts
  • Good communication skills
  • Ability to handle guest complaints professionally
  • Must be able to comply with health and safety guidelines

Job Qualifications

  • No education required
  • Strong communication skills
  • Ability to memorize menu items and SOP guidelines
  • Customer service experience preferred
  • Ability to handle guest complaints professionally
  • Ability to work in a fast-paced environment
  • Basic math skills for handling payments

Job Duties

  • Provide promptly, efficient, courteous service to all guests
  • Greet and seat guests warmly
  • Talk and serve orders accurately
  • Take guest remittance as required
  • Clear dishes and reset tables efficiently
  • Handle guest complaints professionally and courteously
  • Comply with local and SOP health, sanitation, and safety guidelines

Job Criteria

Experience

No experience required


Job Location

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