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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $9.00
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
Career Growth Flight Plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished lifestyle brand that combines a Napa-style tasting room with wine-inspired retail and a full-service restaurant, bar, and private event space. Established in 2005, Cooper's Hawk has successfully brought the essence of the Napa Valley experience to its guests and Wine Club members across its locations. The company is celebrated for its award-winning wines and the expansive Cooper’s Hawk Wine Club, which is one of the largest wine clubs globally. This club offers exclusive benefits to its members, including curated dining and travel experiences that enhance the appreciation of fine wines and sophisticated hospitality. Recently, Cooper's... Show More
Job Requirements
- At least 21 years of age
- six months of server experience
- experience in full service or upscale casual dining preferred
- ability to speak confidently about food, wine, and Wine Club
- passion for hospitality
- ability to multitask and stay calm in fast-paced environment
- ability to lift 40 pounds
- ability to work on feet up to 10 hours
- must read, write, and understand English
- flexible availability including weekends and holidays
Job Qualifications
- At least six months of server experience
- experience in full service or upscale casual dining preferred
- comfort speaking about food, wine, and Wine Club program
- passion for hospitality and teamwork
- ability to multitask in a fast-paced setting
- strong communication skills
- ability to lift 40 pounds
- flexible availability including weekends and holidays
- must be able to read, write, and understand English
- at least 21 years of age
Job Duties
- Arrive on time and in proper uniform standards
- know the menu, wine list, and steps of service
- use the POS system and handle payments with accuracy
- understand the benefits of Cooper's Hawk Wine Club and its offerings
- follow departmental checklists and standard operating procedures for work area preparation
- jump in where needed to help the team
- serve food and drinks with speed and care
- follow legal guidelines for alcohol service
- take initiative to solve problems and support the guest experience
- anticipate the needs of guests and team members
- communicate clearly with kitchen, hosts, runners, bartenders, and managers
- help the team stay coordinated and focused
- welcome every guest with warmth and personalize interactions
- answer questions and make genuine recommendations
- use Wine Club knowledge to educate guests on perks and invite them to join
- find small ways to delight guests and create memorable moments
- introduce wine tastings and enhance guest experiences
- let your personality shine and leave your signature on every interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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