Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $9.00
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
Career Growth Flight Plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished lifestyle brand that combines a Napa-style tasting room with wine-inspired retail and a full-service restaurant, bar, and private event space. Established in 2005, Cooper's Hawk has successfully brought the essence of the Napa Valley experience to its guests and Wine Club members across its locations. The company is celebrated for its award-winning wines and the expansive Cooper’s Hawk Wine Club, which is one of the largest wine clubs globally. This club offers exclusive benefits to its members, including curated dining and travel experiences that enhance the appreciation of fine wines and sophisticated hospitality. Recently, Cooper's Hawk has expanded its culinary offerings with Piccolo Buco by Cooper's Hawk, infusing vibrant Roman flavors into its menu to complement its wine program further, thus elevating the guest experience and broadening its brand appeal.
The Server role at Cooper's Hawk transcends traditional order-taking to become a curator of unforgettable dining experiences founded on the principles of Uncompromising Hospitality. This role demands a passionate individual who thrives in a team-based setting, providing warm and thoughtful service that connects deeply with guests while showcasing Cooper's Hawk's diverse menu and premium wine collection. Servers guide guests through food and wine selections, including the prestigious Wine Club offerings, helping guests make confident choices that transform each visit into a memorable occasion. The position offers competitive compensation starting at $9 per hour plus tips, supplemented by an impressive benefits package including health coverage, paid time off, flexible schedules, and opportunities for career advancement through educational programs and a defined career growth flight plan. Successful servers are expected to excel in multitasking within a fast-paced environment, maintain knowledge about the menu and wine offerings, and adhere to operational protocols such as safe alcohol service and teamwork communication. This role is not only about delivering excellent service but also about creating genuine, personalized moments for each guest by engaging with warmth, attention, and professionalism. By joining Cooper’s Hawk, servers become part of a vibrant culture that values employee wellness, ongoing learning, and recognition, ensuring that every team member feels supported and motivated. This commitment to both guests and staff creates a balanced and rewarding work environment where hospitality professionals can flourish and make a meaningful impact every day.
The Server role at Cooper's Hawk transcends traditional order-taking to become a curator of unforgettable dining experiences founded on the principles of Uncompromising Hospitality. This role demands a passionate individual who thrives in a team-based setting, providing warm and thoughtful service that connects deeply with guests while showcasing Cooper's Hawk's diverse menu and premium wine collection. Servers guide guests through food and wine selections, including the prestigious Wine Club offerings, helping guests make confident choices that transform each visit into a memorable occasion. The position offers competitive compensation starting at $9 per hour plus tips, supplemented by an impressive benefits package including health coverage, paid time off, flexible schedules, and opportunities for career advancement through educational programs and a defined career growth flight plan. Successful servers are expected to excel in multitasking within a fast-paced environment, maintain knowledge about the menu and wine offerings, and adhere to operational protocols such as safe alcohol service and teamwork communication. This role is not only about delivering excellent service but also about creating genuine, personalized moments for each guest by engaging with warmth, attention, and professionalism. By joining Cooper’s Hawk, servers become part of a vibrant culture that values employee wellness, ongoing learning, and recognition, ensuring that every team member feels supported and motivated. This commitment to both guests and staff creates a balanced and rewarding work environment where hospitality professionals can flourish and make a meaningful impact every day.
Job Requirements
- At least 21 years of age
- six months of server experience
- experience in full service or upscale casual dining preferred
- ability to speak confidently about food, wine, and Wine Club
- passion for hospitality
- ability to multitask and stay calm in fast-paced environment
- ability to lift 40 pounds
- ability to work on feet up to 10 hours
- must read, write, and understand English
- flexible availability including weekends and holidays
Job Qualifications
- At least six months of server experience
- experience in full service or upscale casual dining preferred
- comfort speaking about food, wine, and Wine Club program
- passion for hospitality and teamwork
- ability to multitask in a fast-paced setting
- strong communication skills
- ability to lift 40 pounds
- flexible availability including weekends and holidays
- must be able to read, write, and understand English
- at least 21 years of age
Job Duties
- Arrive on time and in proper uniform standards
- know the menu, wine list, and steps of service
- use the POS system and handle payments with accuracy
- understand the benefits of Cooper's Hawk Wine Club and its offerings
- follow departmental checklists and standard operating procedures for work area preparation
- jump in where needed to help the team
- serve food and drinks with speed and care
- follow legal guidelines for alcohol service
- take initiative to solve problems and support the guest experience
- anticipate the needs of guests and team members
- communicate clearly with kitchen, hosts, runners, bartenders, and managers
- help the team stay coordinated and focused
- welcome every guest with warmth and personalize interactions
- answer questions and make genuine recommendations
- use Wine Club knowledge to educate guests on perks and invite them to join
- find small ways to delight guests and create memorable moments
- introduce wine tastings and enhance guest experiences
- let your personality shine and leave your signature on every interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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