Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
competitive pay
Employee assistance program
401k plan with company match
Employee Stock Purchase Program

Job Description

Cracker Barrel is a distinguished restaurant and retail company established in 1969, renowned for delivering a unique blend of country hospitality, delicious food, and a warm, welcoming atmosphere. The company has grown to employ more than 70,000 team members across the United States, building a strong reputation for creating a place where guests can gather, reconnect, and feel right at home. With roots deeply embedded in traditional Southern cooking and down-to-earth service, Cracker Barrel offers more than just a meal—it delivers an experience filled with genuine care and attention to detail. The combination of exceptional cuisine, unexpected retail finds, and a culture centered around community and belonging truly sets Cracker Barrel apart within the hospitality industry.

Joining Cracker Barrel means becoming part of a team that values meaningful moments both big and small. From greeting guests and rolling out fresh biscuits to ensuring smooth operations behind the scenes, every role plays a vital part in creating memorable experiences. The position of server at Cracker Barrel embodies the essence of country hospitality, focusing on going the extra mile to make guests feel appreciated and cared for. Servers are responsible for all aspects of guest service, from anticipating guest needs to delivering meals with a smile. The company prides itself on embracing a team-first mindset, promoting positivity, and valuing individuals' contributions. New team members do not need prior restaurant experience, as comprehensive training is provided through their renowned PAR training program starting from day one.

Beyond the immediate rewards of great guest interactions, Cracker Barrel offers a competitive pay structure including weekly earnings and access to same-day pay, ensuring that employees feel recognized and compensated fairly for their efforts. The company’s benefits package is robust and inclusive, providing health insurance eligibility from the first day for both full-time and part-time employees, vacation time, an employee assistance program, and a 401k plan with company matching that begins after 90 days of service. Additionally, the Employee Stock Purchase Program allows team members to invest in the company’s future. Cracker Barrel fosters a culture of belonging with onboarding, training, development, recognition programs, and social events that create a supportive environment where everyone can thrive.

Employees also enjoy exclusive perks like a 35% discount on Cracker Barrel food and retail items and special 'Biscuit Perks' which include discounts on various services such as home goods, travel, and cell phones. The inviting and inclusive atmosphere of Cracker Barrel makes it a uniquely attractive workplace for individuals who are enthusiastic, team-oriented, quick learners, and appreciate the value of exceptional customer service. By joining Cracker Barrel's team, employees find more than just a job; they find a place to grow, connect, and contribute to a cherished American tradition. Cracker Barrel is an equal opportunity employer, ensuring all applicants are considered fairly without discrimination, upholding the highest standards of workplace diversity and inclusion.

Job Requirements

  • minimum age 18 or older according to state law
  • ability to stand for extended periods
  • strong communication skills
  • flexibility to work various shifts including weekends and holidays
  • ability to multitask and manage time effectively
  • willingness to learn and follow company policies
  • must be able to provide a friendly and welcoming demeanor

Job Qualifications

  • high school diploma or equivalent preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • team-oriented mindset
  • quick learner with adaptability
  • prior customer service or hospitality experience is a plus but not required
  • positive attitude and strong work ethic

Job Duties

  • greet and welcome guests with a friendly attitude
  • take customer orders accurately and promptly
  • serve food and beverages efficiently while ensuring guest satisfaction
  • manage multiple tables and tasks simultaneously
  • maintain cleanliness and organization of dining areas
  • provide attentive and personalized customer service
  • handle guest requests and resolve issues professionally

Job Criteria

Experience

No experience required


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