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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training opportunities
Job Description
Willies Grill & Icehouse, LLC is a well-established restaurant located at 940 University Drive, E. College Station, TX 77840. Known for its inviting atmosphere and dedication to quality food and service, Willies Grill & Icehouse offers a vibrant dining experience that focuses on guest satisfaction and team cooperation. As part of a trusted brand in the dining industry, the restaurant prides itself on maintaining cleanliness, adhering to high sanitation standards, and providing an enjoyable environment for both guests and employees. The company values professionalism, a friendly attitude, and a commitment to excellence in every aspect of the dining experience.
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Job Requirements
- ability to stand and/or walk throughout entire shift and work in restaurant environment
- ability to lift up to 50 lbs
- ability to talk or hear in person and by telephone
- uses hands repetitively to finger, handle, feel or operate restaurant equipment
Job Qualifications
- 6 months to 2 years related experience preferred
- high school diploma or equivalent preferred
- alcohol certification required
- food handlers certificate as required
- ability to see, hear, read, and write in English
- basic math and verbal communication skills
- ability to comprehend and follow written and verbal directions
- ability to speak clearly and listen attentively
- possess basic math skills and handle money and operate point-of-sale system
- ability to manage workflow and resolve issues with supervisor
Job Duties
- know and follow posted schedule and strict adherence to posted clock in/out times
- adherence to company uniform and grooming policies
- timely and courteous service to guests in assigned and other tables
- thorough knowledge of menu items, wines, beers, and cocktails
- adherence to company, state, and county sanitation standards
- maintain a clean and organized workstation
- maintain friendly, helpful, positive attitude
- know and follow restaurant operating policies
- adhere to steps of service
- welcome and greet guests following service guidelines
- assist fellow team members in meeting guest needs
- answer questions and make recommendations about food, beverages, features, and services
- understand process for serving guests with allergens
- take and confirm food and beverage orders accurately
- follow alcohol awareness procedures and notify manager when necessary
- deliver food and beverages to guests
- assist other bartenders and servers
- monitor guest dining experience ensuring satisfaction
- pre-bus tables throughout the dining experience
- prepare final bill, present check, accept payment, process credit card charges or make change
- turn in cash and vouchers daily following cash handling procedures
- thank guests for their visit and invite them to return
- participate in clearing and resetting tables
- assist other staff as needed
- perform all assigned side work and cleaning duties
- carry out other duties as assigned by management
- attend company meetings and training seminars
- perform duties according to employee handbook and dress/grooming guidelines
- keep supervisor informed of guest service issues and take corrective action
- treat all guests, team members, and managers with respect and courtesy
- maintain friendly and cooperative attitude
- portray favorable image of the restaurant
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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