Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.25 - $15.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company match
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a well-established American restaurant and retail chain known for its country-style hospitality, delicious comfort food, and unique retail offerings. Since its founding in 1969, Cracker Barrel has grown to become a beloved gathering place for guests seeking a warm, welcoming atmosphere where they can enjoy abundant servings of classic Southern cuisine and discover unexpected finds in the store section. With over 70,000 team members nationwide, Cracker Barrel prides itself on a culture that values tradition, connection, and community. It is not just a restaurant but a destination where people come to reconnect and feel at home, fostering an environment where every staff member contributes to creating meaningful moments for guests.

The server role at Cracker Barrel is vital in delivering authentic country hospitality and enhancing the guest experience. Servers are the frontline ambassadors who ensure that every dining experience is memorable by attending to the small but significant details that guests notice and appreciate. Whether it’s providing attentive service, rolling out fresh biscuits, or engaging in genuine conversation, servers make guests feel valued and welcome. This position is designed for individuals who thrive in a team-oriented environment, have a positive attitude, and are eager to learn and grow. No prior restaurant experience is required as comprehensive training programs are provided. Employees receive competitive weekly pay along with same day pay access, and they retain 100 percent of their tips, reflecting a commitment to fairness.

In addition to competitive pay, Cracker Barrel offers a robust benefits package starting from the first day of employment, including health insurance eligibility for both full-time and part-time employees, vacation time, an Employee Assistance Program, and opportunities for personal and professional growth through their renowned PAR training program. Employees also benefit from a 401k plan with company matching after 90 days and an Employee Stock Purchase Program. Furthermore, the company fosters a culture of belonging through ongoing support, recognition programs, employee events, and a friendly onboarding process.

Employees enjoy exclusive perks such as a 35 percent discount on food and retail items and access to Biscuit Perks, which include discounts on home, travel, cell phones, and more. Cracker Barrel emphasizes a work environment that supports multiple tasks, values quick learners, and encourages a positive team-first mindset. The company is an equal opportunity employer committed to diversity and inclusion, ensuring a respectful workplace free from discrimination.

Choosing a career at Cracker Barrel means joining a company that values teamwork, integrity, and service excellence, providing ample opportunities to thrive in a supportive and dynamic setting. If you’re passionate about creating memorable guest experiences and want to grow in a friendly industry-leading company, Cracker Barrel offers a place where you can find your fit and be part of a team that feels like family.

Job Requirements

  • minimum age as required by law
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to stand and walk for extended periods
  • basic math skills for handling payments
  • good physical stamina
  • ability to follow instructions and work as part of a team

Job Qualifications

  • high school diploma or equivalent preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • positive attitude and team-oriented mindset
  • willingness to learn and adapt
  • previous customer service or hospitality experience is a plus but not required

Job Duties

  • greet guests and provide excellent customer service
  • take and deliver food and beverage orders accurately
  • ensure guests are satisfied and address any concerns promptly
  • manage multiple tables and tasks efficiently
  • maintain cleanliness and organization in the dining area
  • follow health and safety guidelines
  • work collaboratively with team members to enhance guest experience

Job Criteria

Experience

No experience required


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