Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.25 - $15.75
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility on day one
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
employee recognition programs
Employee events
Discount on food and retail items

Job Description

Cracker Barrel is a uniquely beloved chain of combined restaurant and retail stores, established in 1969, with a rich heritage tied to Southern hospitality and wholesome comfort food. More than just a place to dine, it serves as a welcoming community hub where guests can enjoy hearty meals, distinctive retail finds, and a warm, spirited environment that feels like home. Cracker Barrel has grown to employ over 70,000 team members nationwide, reflecting its substantial presence and broad appeal across the United States. The brand takes pride in its roots, emphasizing the importance of creating moments that matter through genuine human connections and attentive service. As a leader in the hospitality industry, Cracker Barrel focuses on delivering a memorable guest experience backed by a culture that values teamwork, respect, and growth opportunities.

The role being offered is that of a Server, a position fundamental to the restaurant’s mission of country hospitality. This position is ideal for individuals who thrive in a collaborative, fast-paced environment and understand the power of small acts of kindness in enhancing the dining experience. Servers at Cracker Barrel are responsible for not just meeting guests' needs but anticipating them—whether that's fetching an extra lemon for a drink or sharing a caring conversation that brightens someone’s day. This role requires a positive attitude, the ability to multitask efficiently, and a team-first mindset. Importantly, no prior restaurant experience is necessary, as the company provides comprehensive training through its renowned PAR training program, ensuring every new team member has the tools to succeed.

Cracker Barrel values its employees and offers a supportive working environment with competitive wages and benefits. Employees enjoy a pay model where tips are fully retained by the individual, reinforcing a culture of fairness and motivation. Both full-time and part-time workers are eligible for benefits such as health insurance starting on day one, vacation time, 401k plans with company matching contributions, and an Employee Stock Purchase Program. The company fosters a culture of belonging with robust onboarding, ongoing training, employee recognition programs, and special events that build camaraderie among team members. Additional perks include a 35% discount on food and retail items and exclusive discounts through its "Biscuit Perks" program on various services such as travel and cell phones.

As a Server at Cracker Barrel, you’ll become part of a team that celebrates togetherness and excellence in service. This is more than just a job; it’s an opportunity to be part of a community where employees and guests alike feel valued and appreciated. The company’s commitment to equal opportunity employment ensures diversity and inclusivity, considering qualified applicants from all backgrounds without discrimination. If you are enthusiastic about creating a warm guest experience and looking for a meaningful role where you can grow and thrive, Cracker Barrel invites you to apply and join a company where, truly, we’re all in good company.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to stand and walk for extended periods
  • Reliable transportation to work
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Legal eligibility to work in the United States
  • Willingness to participate in training programs
  • Commitment to providing excellent customer service

Job Qualifications

  • Ability to quickly learn and apply new information
  • Strong communication and interpersonal skills
  • Positive attitude and enthusiasm for customer service
  • Ability to multitask and manage time efficiently
  • Team-oriented mindset
  • No previous restaurant experience required as training is provided

Job Duties

  • Create a great guest experience through attentive and friendly service
  • Maintain a positive attitude while managing multiple tasks effectively
  • Quickly learn and adapt to policies and procedures through training
  • Show appreciation to guests by anticipating and fulfilling their needs
  • Participate as a collaborative team member contributing to a supportive work environment
  • Handle food and beverage orders accurately and timely
  • Ensure compliance with health and safety standards

Job Criteria

Experience

No experience required


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