Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
recognition programs
Paid Time Off

Job Description

Cracker Barrel is a well-established company known for combining country hospitality with a unique dining and retail experience. Since its inception in 1969, Cracker Barrel has grown into a beloved brand with locations across the United States, employing over 70,000 team members nationwide. The company prides itself on creating a welcoming atmosphere where guests can enjoy hearty, delicious food along with unexpected finds in its retail stores. Rooted deeply in tradition, Cracker Barrel is more than just a restaurant; it is a place where people can come together, reconnect, and feel at home. The company’s commitment to quality service and a warm, inviting environment has made it a favorite destination for families and individuals alike.

The role of a server at Cracker Barrel is integral to the guest experience. Servers are the heart of the company’s commitment to country hospitality, playing a crucial part in making every meal memorable. Beyond the typical responsibilities of taking orders and delivering food, servers at Cracker Barrel embody the spirit of genuine care by paying attention to the small details that make guests feel appreciated. This includes thoughtful actions such as providing extra condiments, engaging in friendly conversations, and being attentive to the timing of clearing plates. What sets this role apart is the emphasis on sincere guest interaction and creating a comfortable, friendly environment. Moreover, servers have the distinct advantage of keeping 100% of their tips, reflecting the company’s respect for their hard work and dedication.

Cracker Barrel welcomes applicants regardless of their previous restaurant experience because comprehensive training is provided through their industry-leading PAR training program. This program supports employee growth and development from day one, ensuring that servers have all the tools and knowledge needed to succeed. The position is designed for individuals who enjoy creating exceptional guest experiences, work well in team environments, can manage multiple tasks efficiently, and bring a positive attitude to their work every day.

Employment at Cracker Barrel is offered to both full-time and part-time team members, with competitive weekly pay and access to same-day pay services. The company values its employees and offers a range of benefits that include health insurance eligibility from the first day of employment, paid vacation time, and a supportive employee assistance program. Additionally, employees have access to a 401k plan with company matching contributions after 90 days and can participate in an Employee Stock Purchase Program, reflecting the company’s commitment to helping its team members grow financially.

Cracker Barrel fosters a culture of belonging and inclusion, emphasizing support and recognition from employees’ first day onward. New hires can expect comprehensive onboarding, continuous training, development opportunities, and events designed to bring employees together and celebrate their contributions. Furthermore, the company offers unique perks such as a 35% discount on food and retail items and exclusive discounts on home goods, travel, and cell phones, creating added value for team members.

As an equal opportunity employer, Cracker Barrel ensures a fair hiring process without discrimination based on race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected class. By joining Cracker Barrel, employees become part of a respected and supportive community where good work is recognized and rewarded, and everyone is encouraged to thrive in their role.

Job Requirements

  • high school diploma or equivalent
  • ability to stand for extended periods
  • availability to work flexible hours including nights, weekends, and holidays
  • excellent interpersonal skills
  • reliable transportation
  • capability to handle cash transactions
  • commitment to providing excellent customer service

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication skills
  • ability to work in a fast-paced environment
  • strong multitasking and organizational skills
  • positive attitude and team-oriented mindset
  • willingness to learn and adapt
  • prior customer service experience is a plus

Job Duties

  • greet guests and create a welcoming environment
  • take accurate food and beverage orders
  • provide attentive and friendly service
  • manage multiple tables efficiently
  • ensure guest satisfaction by anticipating needs
  • maintain cleanliness and organization of the dining area
  • process payments and handle cash transactions

Job Criteria

Experience

No experience required


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