Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401K with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and retail chain that has been serving delicious food and providing a warm, welcoming atmosphere since its inception in 1969. With over 70,000 team members nationwide, Cracker Barrel prides itself on creating a place where customers can come together to enjoy hearty meals, abundant servings, and unique retail items that bring a sense of comfort and nostalgia. The company is deeply rooted in traditions of genuine hospitality and community, aiming to offer more than just a meal but a memorable experience that encourages guests to reconnect and feel at home. Their commitment to quality food, excellent service, and a welcoming environment sets Cracker Barrel apart as a favorite dining destination across the United States. The company also fosters a culture of inclusivity and equal opportunity, welcoming applicants from all backgrounds without discrimination.

The role of Server at Cracker Barrel is a crucial and dynamic position focused on delivering exceptional country hospitality. Servers are the frontline team members who engage directly with guests, ensuring that every dining experience is enjoyable and comfortable. This is not just about taking orders or delivering food; it is about making moments that matter by providing attentive, respectful service with a team-first mindset. The server role is ideal for individuals who enjoy interacting with people, managing multiple tasks efficiently, and maintaining a positive attitude. Cracker Barrel embraces those who are quick learners and who value creating a great guest experience. Notably, no previous restaurant experience is required because Cracker Barrel offers thorough training through its industry-leading Professional Achievement Recognition (PAR) program to equip all new hires with the skills they need to thrive. Servers at Cracker Barrel also benefit from the company’s policy of 100% tip retention, meaning that employees keep their tips in full without sharing.

Moreover, Cracker Barrel invests in its employees by providing competitive weekly pay with options for same-day access, making financial stability more accessible. Full and part-time employees become eligible for health insurance on their first day, along with vacation time and access to an Employee Assistance Program (EAP) that supports their overall well-being. The company supports professional growth with ongoing development opportunities starting from day one, including 401k plans with company matching, employee stock purchase programs, and various other rewards that cultivate career advancement. Cracker Barrel values a culture of belonging and inclusion, demonstrated through comprehensive onboarding, training, recognition programs, and social events designed to strengthen the team. Employees also enjoy unique perks such as a 35% discount on food and retail items, along with exclusive offers on home goods, travel, and cell phone plans. Overall, the server position offers a welcoming environment where employees can feel valued, supported, and part of a bigger family that is truly all in good company.

Job Requirements

  • Must be at least 18 years old
  • Ability to stand and walk for extended periods
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Must comply with food safety and sanitation guidelines
  • Ability to work well in a team environment
  • Must have reliable transportation to and from work
  • No prior restaurant experience required as training is provided

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Friendly and approachable personality
  • Willingness to learn and adapt quickly
  • Prior experience in customer service is a plus but not required

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Take accurate food and beverage orders and deliver them promptly
  • Attend to guests’ needs with a positive and friendly attitude
  • Maintain knowledge of menu items, including daily specials and promotions
  • Handle guest requests and resolve issues efficiently
  • Manage multiple tables and ensure timely service
  • Participate in team efforts to maintain cleanliness and organization

Job Criteria

Experience

No experience required


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