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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.14
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf is a premier family-focused resort and water park company known for delivering exceptional guest experiences through its immersive environments and high-quality hospitality services. Operating multiple locations across North America, Great Wolf is dedicated to creating lasting memories for families by offering a unique blend of entertainment, dining, and relaxation opportunities. The company values inclusivity, teamwork, and personal growth, making it an excellent workplace for individuals seeking to advance their careers in the hospitality industry. Great Wolf fosters a supportive and dynamic work environment where employees are encouraged to develop their skills, enjoy a healthy work-life balance, and contribute... Show More

Job Requirements

  • Some high school education or equivalent
  • Basic mathematical skills (addition subtraction multiplication and division) as they apply to cash handling
  • Must be flexible regarding scheduling based on business demands including nights weekends and holidays as needed
  • Successful completion of criminal background check and drug screen

Job Qualifications

  • Previous server experience
  • Prior experience with point-of-sale (POS) technology
  • Proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy

Job Duties

  • Helps patrons select food and beverages by presenting menu and offering cocktails and appetizers and suggesting courses and explaining the chef's specialties and identifying appropriate wines and answering food preparation questions and understanding customer's special needs and or dietary restrictions
  • Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests
  • Keeps kitchen staff informed by noting timing of meal progression
  • Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars as requested
  • Responds to additional patron requirements by inquiring of needs and observing dining process
  • Maintains table setting by removing courses as completed and replenishing utensils and refilling water glasses and being alert to patron spills or other special needs
  • Obtains revenues by totaling charges and issuing bill and accepting payment and delivering bill and payment to host person and returning change or credit card and signature slip to patrons
  • Protects establishment and patrons by adhering to sanitation safety and alcohol beverage control policies

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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