Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $12.14
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a premier family-focused resort and water park company known for delivering exceptional guest experiences through its immersive environments and high-quality hospitality services. Operating multiple locations across North America, Great Wolf is dedicated to creating lasting memories for families by offering a unique blend of entertainment, dining, and relaxation opportunities. The company values inclusivity, teamwork, and personal growth, making it an excellent workplace for individuals seeking to advance their careers in the hospitality industry. Great Wolf fosters a supportive and dynamic work environment where employees are encouraged to develop their skills, enjoy a healthy work-life balance, and contribute to a positive guest atmosphere.
As a Server at Great Wolf, you will play a crucial role in enhancing the guest experience by delivering attentive, friendly, and efficient service. This position involves taking food and beverage orders, serving guests promptly, and processing transactions with accuracy while maintaining a professional and welcoming demeanor. Whether working full-time, part-time, or on a flexible schedule, Servers at Great Wolf are equipped with comprehensive training programs, including access to Great Wolf University for on-the-job learning, functional skills enhancement, and leadership development. Employees also benefit from cross-training opportunities and scholarship funds designed to support both new and experienced team members in their career advancement.
This role requires a positive attitude, strong teamwork skills, and the ability to multitask in a fast-paced environment. Servers are expected to greet guests warmly, guide them through menu options including specialty dishes and beverages, and accommodate any dietary or special needs. Attention to detail is paramount, as servers must ensure timely communication with kitchen and bar staff, maintain cleanliness and proper table settings, and follow all safety, sanitation, and alcohol service policies. Great Wolf encourages diversity and inclusion within its teams and provides various wellness resources including flexible scheduling, wellness programs, and employee assistance initiatives.
The compensation starts at $12.14 per hour, with pay being influenced by qualifications, experience, and other factors such as location and performance metrics. In addition, Great Wolf offers a competitive benefits package including medical, dental, and vision insurance, health savings accounts, telehealth services, life insurance, 401K plans with employer matching, paid vacation, and parental leave. The company also provides exclusive discounts on vacations and other perks for employees and their families, along with an engaging professional culture that celebrates individuality and supports continuous learning and growth.
If you are passionate about hospitality, enjoy working in a dynamic team environment, and want to build a rewarding career with a respected leader in the resort and entertainment industry, Great Wolf invites you to join their pack. Applications are encouraged from all qualified individuals, and the company is an equal opportunity employer committed to diversity and inclusion in the workplace.
As a Server at Great Wolf, you will play a crucial role in enhancing the guest experience by delivering attentive, friendly, and efficient service. This position involves taking food and beverage orders, serving guests promptly, and processing transactions with accuracy while maintaining a professional and welcoming demeanor. Whether working full-time, part-time, or on a flexible schedule, Servers at Great Wolf are equipped with comprehensive training programs, including access to Great Wolf University for on-the-job learning, functional skills enhancement, and leadership development. Employees also benefit from cross-training opportunities and scholarship funds designed to support both new and experienced team members in their career advancement.
This role requires a positive attitude, strong teamwork skills, and the ability to multitask in a fast-paced environment. Servers are expected to greet guests warmly, guide them through menu options including specialty dishes and beverages, and accommodate any dietary or special needs. Attention to detail is paramount, as servers must ensure timely communication with kitchen and bar staff, maintain cleanliness and proper table settings, and follow all safety, sanitation, and alcohol service policies. Great Wolf encourages diversity and inclusion within its teams and provides various wellness resources including flexible scheduling, wellness programs, and employee assistance initiatives.
The compensation starts at $12.14 per hour, with pay being influenced by qualifications, experience, and other factors such as location and performance metrics. In addition, Great Wolf offers a competitive benefits package including medical, dental, and vision insurance, health savings accounts, telehealth services, life insurance, 401K plans with employer matching, paid vacation, and parental leave. The company also provides exclusive discounts on vacations and other perks for employees and their families, along with an engaging professional culture that celebrates individuality and supports continuous learning and growth.
If you are passionate about hospitality, enjoy working in a dynamic team environment, and want to build a rewarding career with a respected leader in the resort and entertainment industry, Great Wolf invites you to join their pack. Applications are encouraged from all qualified individuals, and the company is an equal opportunity employer committed to diversity and inclusion in the workplace.
Job Requirements
- Some high school education or equivalent
- Basic mathematical skills (addition subtraction multiplication and division) as they apply to cash handling
- Must be flexible regarding scheduling based on business demands including nights weekends and holidays as needed
- Successful completion of criminal background check and drug screen
Job Qualifications
- Previous server experience
- Prior experience with point-of-sale (POS) technology
- Proven teamwork
- Projects professional image that inspires trust and confidence
- Enthusiastic and positive energy
Job Duties
- Helps patrons select food and beverages by presenting menu and offering cocktails and appetizers and suggesting courses and explaining the chef's specialties and identifying appropriate wines and answering food preparation questions and understanding customer's special needs and or dietary restrictions
- Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars as requested
- Responds to additional patron requirements by inquiring of needs and observing dining process
- Maintains table setting by removing courses as completed and replenishing utensils and refilling water glasses and being alert to patron spills or other special needs
- Obtains revenues by totaling charges and issuing bill and accepting payment and delivering bill and payment to host person and returning change or credit card and signature slip to patrons
- Protects establishment and patrons by adhering to sanitation safety and alcohol beverage control policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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