Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
35% discount on food and retail items
employee recognition programs

Job Description

Cracker Barrel is a well-established American restaurant chain that has been serving guests since 1969. Known for its unique country-themed dining experience combined with retail offerings, Cracker Barrel provides a warm, welcoming environment where guests can enjoy delicious, home-style meals and discover unexpected gifts in the adjoining store. With over 70,000 team members across the nation, Cracker Barrel has grown to become a place where customers come to gather, reconnect, and feel at home. The company prides itself on its deep-rooted values of hospitality, community, and authentic Southern charm that extends both through its food and customer service. It continuously fosters a culture of belonging and support, making it a beloved destination for both guests and employees alike.

The Server position at Cracker Barrel is a critical role focused on creating exceptional guest experiences through genuine country hospitality and attentiveness to detail. Servers are the face of the restaurant and have daily opportunities to make meaningful moments that enhance the overall dining experience. This role is ideal for individuals who relish engaging with others, thrive in a team-focused environment, and bring a positive, energetic attitude to their work. No prior restaurant experience is required, as comprehensive training — including the innovative PAR training program — is provided from day one. Servers are responsible for ensuring guests feel appreciated, from remembering small preferences like an extra lemon wedge to knowing the right times to check in or clear plates.

In addition to the rewarding nature of the role, Cracker Barrel offers competitive compensation with a straightforward tipping policy that allows servers to keep 100 percent of their tips. The company supports its employees not only with pay but also with opportunities for growth and development such as 401(k) plans with matching contributions, employee stock purchase programs, and an Employee Assistance Program. The benefits package also includes health insurance eligibility from the very first day for both full-time and part-time employees, vacation time, and exclusive discounts on food, retail items, and much more.

Cracker Barrel is committed to creating a supportive, inclusive workplace where everyone feels they belong. New hires can be confident that training, onboarding, and employee recognition programs will empower them to succeed. The company advocates for equal opportunity employment and considers all qualified applicants without regard to any legally protected characteristics. Candidates who enjoy delivering exceptional guest experiences and contributing to a great team culture will find a fulfilling career opportunity with Cracker Barrel’s Server position.

Job Requirements

  • No previous restaurant experience required
  • Ability to work flexible hours including weekends and holidays
  • Must be able to stand for long periods
  • Basic English proficiency
  • Reliable transportation to and from work
  • Ability to follow directions and company policies
  • Willingness to undergo training and development

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Willingness to learn and adapt quickly
  • Basic math skills for handling payments and tips

Job Duties

  • Greet and seat guests with a friendly attitude
  • Take accurate food and beverage orders
  • Provide attentive service by anticipating guest needs
  • Deliver food and beverages promptly
  • Handle guest inquiries and resolve concerns politely
  • Maintain cleanliness and organization of the dining area
  • Follow all food safety and sanitation guidelines

Job Criteria

Experience

No experience required


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