Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.14
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
health insurance eligibility on day 1
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
35% discount on food and retail items

Job Description

Cracker Barrel is a cherished American restaurant and retail company renowned for its unique blend of hearty southern cuisine and country hospitality. Established in 1969, it has grown to become a beloved place where guests gather not only to enjoy abundant servings of comfort food but also to experience a welcoming atmosphere reminiscent of home. With over 70,000 team members nationwide, Cracker Barrel prides itself on cultivating a culture that values tradition, genuine care, and the importance of community. The company seamlessly combines dining with retail through its distinctive Old Country Store, offering guests an opportunity to find unexpected treasures alongside their meals. This integration fosters a unique and memorable dining experience, setting Cracker Barrel apart in the restaurant industry.

The role of a server at Cracker Barrel is a vital one that embodies the essence of country hospitality. Servers at Cracker Barrel are more than just food and beverage attendants; they are the welcoming faces who create meaningful moments for guests. Every interaction, from greeting patrons and ensuring their comfort to accommodating special requests like extra lemons for iced tea or personalized attention, contributes to the warm, familial environment the company is known for. The role demands a keen understanding of guest needs, a positive attitude, and the ability to balance multiple tasks efficiently. For those who bring a team-first mindset and thrive in a fast-paced setting, Cracker Barrel promises a rewarding career.

No previous restaurant experience is required for this position, as thorough training is provided, highlighting the company's commitment to employee development. Employees receive competitive pay with weekly payments and access to same-day pay options. Full-time and part-time workers are eligible for health insurance starting from day one, alongside benefits such as vacation time, an employee assistance program, and growth opportunities like PAR training, a 401k plan with company matching, and an employee stock purchase program. The culture supports employees with onboarding, ongoing training, recognition events, and exclusive perks like a 35% discount on food and retail items. Servers benefit from an important advantage in that all their tips belong to them exclusively, with no sharing involved, ensuring fair compensation for their hard work. Cracker Barrel is committed to equity and inclusion, offering equal opportunity employment regardless of race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected class. This role is more than just a job; it's an invitation to join a community where the little things really matter, the team supports one another, and every day brings a chance to make memorable moments for guests and teammates alike.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including nights, weekends, and holidays
  • Good physical stamina to stand and walk for extended periods
  • Effective communication skills
  • Ability to multitask in a fast-paced environment
  • Positive and friendly demeanor
  • Willingness to learn and undergo training

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Quick learner with the ability to multitask
  • Positive attitude and willingness to provide excellent guest service
  • Basic math skills for handling transactions
  • Previous experience in customer service roles is an asset but not required

Job Duties

  • Greet guests warmly and create a welcoming atmosphere
  • Take and serve orders efficiently while accommodating guest requests
  • Manage multiple tables and tasks simultaneously with a positive attitude
  • Ensure accuracy and attention to detail in food and beverage delivery
  • Provide exceptional customer service by anticipating guest needs
  • Collect payments and handle cash or electronic transactions responsibly
  • Maintain cleanliness and organization of the dining area throughout the shift

Job Criteria

Experience

No experience required


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