Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.13 - $25.00
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement plan
Anniversary pay
discounted shift meals
employee dining discount
training and career opportunities

Job Description

Red Lobster is a renowned seafood restaurant chain with a rich history spanning over fifty years. Founded as a single family-owned restaurant, Red Lobster has grown into a widespread network of over 500 locations, each representing a deep passion for seafood and coastal cuisine. The company prides itself on being more than just a dining destination but a community hub where guests connect over memorable meals in welcoming environments. With a strong commitment to quality service and community engagement, Red Lobster continues to expand while maintaining the values set by its original vision. This emphasis on excellence has positioned Red Lobster as a beloved brand that brings people together through a shared love of fresh seafood and hospitality.

The role of a Server at Red Lobster is vital to the dining experience, requiring a dynamic blend of customer service skills, attentiveness, and efficiency. Servers act as the face of the restaurant, greeting guests warmly and guiding them through their dining journey with confidence and professionalism. The position offers competitive wages ranging from USD 17.13 to USD 25.00 per hour, along with weekly pay and flexible scheduling options that cater to diverse lifestyle needs. Servers are responsible for taking accurate orders, utilizing the restaurant's POS system efficiently, suggesting menu items to enhance the guest experience, and ensuring that orders are delivered promptly and correctly. Additionally, servers must maintain excellent communication with guests throughout their visit, attending to refills, clearing tables, and processing payments smoothly while upholding all food safety standards. This role demands physical stamina as employees frequently move through the restaurant and are required to lift up to 30 pounds safely.

Red Lobster offers a comprehensive benefits package starting at under $10 per week, including options for medical, dental, and vision insurance, life insurance, short-term disability, and voluntary benefits. After one year of service, employees are eligible for a 401(k) retirement savings plan with a company match, reinforcing Red Lobster's commitment to long-term employee welfare. Anniversary pay and discounted meals for employees and their guests foster a supportive work environment that values dedication and teamwork. Furthermore, Red Lobster provides ongoing training and career advancement opportunities, encouraging team members to grow within the company. Working at Red Lobster means joining a supportive family culture where new friends become familiar faces and every team member contributes to delivering exceptional, memorable dining experiences. The company is also an equal opportunity employer, committed to fostering an inclusive workplace free from discrimination based on age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in a customer service role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of food safety practices
  • Ability to handle cash and operate POS systems
  • Team player with attention to detail

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • Suggestively selling drinks, appetizers, and desserts
  • Accurately taking food and drink orders and entering orders into the POS system properly
  • Picking up and delivering food orders in a timely manner
  • Checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • Delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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