Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and retail chain that has been a beloved destination since its establishment in 1969. Known for its warm, country hospitality and delicious, hearty American comfort food, Cracker Barrel offers a unique dining experience that blends traditional Southern cuisine with a welcoming atmosphere that feels like home. With more than 70,000 team members nationwide, the company prides itself on its rich heritage and commitment to creating moments that matter for both guests and employees. Beyond serving up wholesome meals, Cracker Barrel also features a retail store filled with unique and nostalgic gifts, home decor, and collectibles, making it a multifaceted place where customers can enjoy great food and find unexpected treasures.

Cracker Barrel operates with a philosophy that centers on genuine hospitality, teamwork, and a supportive work environment where every team member’s contribution is valued. The company recognizes that its success is built on the dedication, passion, and spirit of its employees who ensure guests receive an exceptional dining experience every time they walk through the door. At Cracker Barrel, there is a strong emphasis on creating a culture of belonging where employees can grow both personally and professionally.

The Server role at Cracker Barrel is vital in delivering this legendary hospitality. Servers are the friendly faces who bring the company’s mission of country hospitality to life. They do much more than just take orders and serve food; they create memorable guest experiences by paying attention to the little things that make dining special, such as anticipating needs, engaging with guests authentically, and providing timely and attentive service. The role requires a positive attitude, the ability to manage multiple tasks efficiently, and a team-first mindset. Additionally, servers at Cracker Barrel earn competitive pay with no tip sharing, meaning they retain 100% of their tips, adding to their earning potential.

Cracker Barrel welcomes individuals both with and without prior restaurant experience, offering comprehensive training programs like the industry-leading PAR training from day one. This makes the Server position accessible to people who want to enter the hospitality industry or grow their skills in a supportive environment. The company provides numerous benefits, including health insurance eligibility from day one, vacation time, a 401k plan with company matching, employee stock purchase options, and special employee discounts, ensuring that team members are well taken care of both financially and personally.

By joining Cracker Barrel as a Server, individuals become part of a community that values hard work, kindness, and genuine connection. The company fosters growth and development opportunities, recognizes employee efforts through various programs, and organizes events that build camaraderie. Whether greeting guests with a warm smile, skillfully handling multiple tables, or delivering comforting food, Cracker Barrel servers are key players in maintaining the company’s reputation as a cherished dining and cultural experience across the United States. The role offers not just a job, but a chance to be part of something bigger — a place where the work truly means more because it’s done together in good company.

Job Requirements

  • Must be at least 18 years old
  • Able to work flexible hours including nights, weekends, and holidays
  • Capable of handling multiple tasks in a fast-paced environment
  • Must have excellent customer service skills
  • Able to work well as part of a team
  • Physical stamina to stand for long periods and carry trays
  • Willingness to learn and follow restaurant policies and procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is an advantage but not required
  • Ability to learn quickly and manage multiple tasks efficiently
  • Strong interpersonal and communication skills
  • Positive attitude and team-first mindset
  • Basic math skills for handling transactions
  • Ability to stand and walk for extended periods during shifts

Job Duties

  • Greet and seat guests with a friendly and welcoming attitude
  • Take accurate food and beverage orders and relay them to the kitchen and bar
  • Provide attentive service by anticipating guest needs and promptly addressing any requests
  • Deliver food and beverages promptly and ensure order accuracy
  • Handle payment transactions and process customer checks efficiently
  • Maintain cleanliness and organization of dining and service areas
  • Collaborate with team members to ensure smooth restaurant operations

Job Criteria

Experience

No experience required


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