
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events
Job Description
Cracker Barrel is a renowned American restaurant and retail company established in 1969. Known for its distinctive blend of Southern country hospitality and homespun charm, Cracker Barrel has become a beloved gathering place for families, friends, and travelers alike. The company proudly offers a unique dining experience that features classic comfort foods, abundant portions, and a warm, welcoming atmosphere. Alongside its restaurant services, Cracker Barrel also operates retail stores offering a range of nostalgic gifts, home decor, and specialty food items. With over 70,000 team members nationwide, Cracker Barrel is committed to fostering a work culture grounded in respect, inclusivity, and a true sense of belonging. The brand's dedication to quality service and community roots has helped it maintain a strong presence across the United States, making it more than just a restaurant -- it’s a place where memories are made and shared.
Joining Cracker Barrel means becoming part of a company that values teamwork, positive attitudes, and dedication to creating memorable guest experiences. The server role at Cracker Barrel is pivotal in delivering the exceptional customer service that the brand is known for. Servers are the face of the company, responsible not only for fulfilling guest orders but also for ensuring every visitor feels appreciated and valued. This role goes beyond typical serving duties; it’s about making the small moments count — whether it’s providing an extra lemon for iced tea or engaging guests with friendly, attentive service. Cracker Barrel does not engage in tip sharing, meaning servers keep 100% of their tips, ensuring direct reward for their hard work. Importantly, prior restaurant experience is not required, as Cracker Barrel provides comprehensive training to help new team members quickly develop the skills they need to succeed. The position welcomes individuals who bring a team-first mindset, the ability to multitask efficiently, eagerness to learn, and a positive attitude.
Cracker Barrel also prioritizes creating a supportive work environment with competitive pay and a robust benefits package. Both full-time and part-time employees are eligible for health insurance beginning on day one. The company offers vacation time, an employee assistance program, and opportunities for personal and professional growth through various training programs including the celebrated PAR training. Additionally, employees can participate in a 401k plan with company matching starting after 90 days, along with an Employee Stock Purchase Program. A strong culture of belonging is maintained through onboarding, continuous development, recognition programs, and employee events that foster community. Beyond this, team members receive exclusive discounts such as a 35% savings on Cracker Barrel food and retail items and special perks on home, travel, cell phone plans, and more. This role is an excellent opportunity for anyone who enjoys making guests feel at home while growing in a supportive and rewarding work environment.
If you are someone who values creating exceptional guest experiences, thrives in a team-oriented culture, learns quickly, handles multiple responsibilities with ease, and brings a positive attitude to the workplace, Cracker Barrel invites you to join their team. Find your place where you can make meaningful moments every day because here at Cracker Barrel, we’re all in good company.
Joining Cracker Barrel means becoming part of a company that values teamwork, positive attitudes, and dedication to creating memorable guest experiences. The server role at Cracker Barrel is pivotal in delivering the exceptional customer service that the brand is known for. Servers are the face of the company, responsible not only for fulfilling guest orders but also for ensuring every visitor feels appreciated and valued. This role goes beyond typical serving duties; it’s about making the small moments count — whether it’s providing an extra lemon for iced tea or engaging guests with friendly, attentive service. Cracker Barrel does not engage in tip sharing, meaning servers keep 100% of their tips, ensuring direct reward for their hard work. Importantly, prior restaurant experience is not required, as Cracker Barrel provides comprehensive training to help new team members quickly develop the skills they need to succeed. The position welcomes individuals who bring a team-first mindset, the ability to multitask efficiently, eagerness to learn, and a positive attitude.
Cracker Barrel also prioritizes creating a supportive work environment with competitive pay and a robust benefits package. Both full-time and part-time employees are eligible for health insurance beginning on day one. The company offers vacation time, an employee assistance program, and opportunities for personal and professional growth through various training programs including the celebrated PAR training. Additionally, employees can participate in a 401k plan with company matching starting after 90 days, along with an Employee Stock Purchase Program. A strong culture of belonging is maintained through onboarding, continuous development, recognition programs, and employee events that foster community. Beyond this, team members receive exclusive discounts such as a 35% savings on Cracker Barrel food and retail items and special perks on home, travel, cell phone plans, and more. This role is an excellent opportunity for anyone who enjoys making guests feel at home while growing in a supportive and rewarding work environment.
If you are someone who values creating exceptional guest experiences, thrives in a team-oriented culture, learns quickly, handles multiple responsibilities with ease, and brings a positive attitude to the workplace, Cracker Barrel invites you to join their team. Find your place where you can make meaningful moments every day because here at Cracker Barrel, we’re all in good company.
Job Requirements
- must be at least 18 years old
- able to stand and walk for long periods
- reliable and punctual
- able to work flexible hours including nights, weekends, and holidays
- willingness to complete training programs
- excellent customer service skills
- basic math skills for handling transactions
Job Qualifications
- high school diploma or equivalent preferred
- ability to learn quickly and adapt to new tasks
- strong communication and interpersonal skills
- previous customer service experience is a plus but not required
- demonstrated ability to multitask effectively
- positive attitude and team-oriented mindset
Job Duties
- greet guests warmly and provide exceptional customer service
- take and deliver accurate food and beverage orders
- maintain a clean and organized work environment
- manage multiple tables efficiently
- respond to guest needs and special requests promptly
- ensure guest satisfaction through attentive and friendly service
- adhere to all food safety and hygiene standards
Job Criteria
Experience
No experience required
Job Location
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