Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $8.25 - $14.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned restaurant brand known for its innovative approach to Asian cuisine, offering guests an exceptional dining experience with a focus on freshly prepared dishes made from scratch. As a leader in the casual dining sector, P.F. Chang's combines a modern and inviting atmosphere with high-quality food and customer service, making it a top choice for diners seeking both a remarkable meal and memorable hospitality. The company has built a strong reputation over the years for its commitment to delivering a unique and enjoyable dining experience while maintaining high standards of culinary excellence and guest satisfaction.

Joining P.F. Chang's as a dine-in Food and Beverage Server, Waitress, or Waiter means becoming a crucial part of a dedicated team within the scratch kitchen restaurant environment. This position is either full-time or part-time and is hourly-based, offering a competitive starting wage of $2.13 per hour plus tips, with pay scaled based on experience. The role involves creating a welcoming atmosphere and delivering outstanding service to guests, making their dining experience enjoyable from the moment they enter until they leave. Servers act as the frontline ambassadors of the restaurant, guiding diners through the menu, answering questions, taking orders, serving food and beverages, and ensuring that every detail of the guest experience meets or exceeds expectations.

The Servers at P.F. Chang's are essential for maintaining the restaurant's high standards of hospitality. They must demonstrate strong customer service skills and hospitality expertise by anticipating needs and adapting to individual guest preferences. A thorough understanding of the restaurant's menu is important to help guests make informed choices and accommodate special requests effectively. Additionally, Servers coordinate with kitchen and bar staff to ensure timely and accurate order delivery and proper table management. The role requires multitasking ability, attention to detail, and the capacity to work efficiently in a fast-paced, team-oriented environment.

P.F. Chang's supports its team members with opportunities for professional growth by promoting from within and providing paid on-the-job training to equip new hires with the necessary skills. The scheduling is flexible, aligning with diverse availabilities, making it suitable for various lifestyles and commitments. Team members also benefit from exclusive employee discounts on meals, participation in the employee referral program, and enjoy restaurant closures on major holidays like Thanksgiving and Christmas at most locations, which supports work-life balance.

For qualifying team members, P.F. Chang's offers a comprehensive benefits package including a 401(k) retirement plan based on hours worked, as well as medical, dental, and vision insurance. Paid sick leave is also available in qualifying jurisdictions, underscoring the company’s commitment to employee well-being. This role invites candidates enthusiastic about hospitality and customer service, who are ready to deliver exceptional guest experiences and contribute to a dynamic restaurant team. The company values passion and a positive attitude and encourages applicants with or without prior experience, as full training and support are provided to ensure success.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willing to obtain
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment
  • Previous experience is not required - training will be provided

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willing to obtain
  • Previous experience is not required - training will be provided

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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