Server

SSP America is a premier operator of food and beverage outlets located in high-traffic travel environments such as airports, train stations, and motorway service areas. Within the Pittsburgh International Airport, SSP America manages a diverse portfolio of restaurants including Mi Casa and Bad Egg, which are popular destinations for travelers seeking quality dining experiences. As part of the SSP group, the company is committed to delivering outstanding customer service, innovative food concepts, and operational excellence globally. The company emphasizes creating a positive work environment where employees are empowered to grow their skills and advance their careers.

This opportunity is for the position of a Server within SSP America’s dynamic team at Pittsburgh International Airport. Serving as the frontline representative, Servers play a crucial role in enhancing the guest experience by providing prompt, friendly, and professional service. The role involves interacting with a diverse and international clientele, requiring excellent communication skills and a customer-focused approach. Servers are responsible for answering questions about menu items, making recommendations, accurately taking and processing orders using the point-of-sale (POS) system, and ensuring guests receive their meals promptly and with a high standard of hospitality.

Servers at SSP America also participate in food preparation tasks such as ladling soups, tossing salads, slicing desserts, and brewing coffee to support efficient service flow. They keep an attentive eye on guests to anticipate needs and respond promptly to any additional requests, providing a personal touch to the dining experience. After the guests finish their meals, Servers clear tables quickly and reset them for the next customer to maintain a clean and welcoming environment.

Financial accuracy is a key aspect, as Servers handle cash and electronic transactions, balance and reconcile checks, and ensure accuracy in billing. This requires basic mathematical skills and attention to detail. The position offers a base pay of $4.00 per hour plus tips, with an average earning potential up to $30 per hour, reflecting the high volume and tip-based nature of the airport restaurant environment.

SSP America values its employees and offers competitive benefits which include health, dental, vision, and life insurance plans; a 401K retirement plan with company matching; paid vacation; reimbursement for monthly bus passes or free parking; an onsite daycare center through La Petite Academy; and free employee meals. These benefits reflect SSP America’s commitment to supporting work-life balance and employee well-being.

The role demands flexibility, energy, and dedication, with an ability to stand and work in confined spaces for extended periods. A food handlers permit and brand certification are required to ensure compliance with health and safety regulations. Experience in retail or food service is preferred, along with a high school diploma or equivalent, and strong communication skills in English for effective guest interaction. This position offers a chance to be part of a leading foodservice company that values diversity, inclusion, and equal opportunity. SSP America fosters a workplace culture that respects human rights, actively promotes inclusiveness, and welcomes applications from candidates of diverse backgrounds.

By joining SSP America as a Server, individuals embark on a rewarding career path with opportunities for growth and development within a supportive team environment at one of the busiest airports in the region.