Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

Groot Hospitality is a well-established hospitality company committed to delivering exceptional customer service and fostering a culture of teamwork, diversity, and integrity. We thrive in a fast-paced, multicultural environment that nurtures employee growth and excellence. Our organization values passion, dedication to hospitality, and a strong alignment with our core company values. At Groot Hospitality, we understand the importance of work-life balance and offer career opportunities that are both rewarding and growth-oriented, making us a preferred employer in the hospitality sector. Our commitment to diversity and inclusivity ensures a welcoming workplace where every team member can thrive.

We are currently seeking a Server to join our dynamic team. As a Server at Groot Hospitality, you will play a pivotal role as the face of our restaurant, directly responsible for creating memorable dining experiences for our guests. This role requires a professional who is quick on their feet, both physically and mentally, and possesses a friendly, polite attitude. If you enjoy engaging with people and excel in a fast-paced environment, this is an excellent opportunity to advance your hospitality career.

The Server's primary responsibility is to provide high-quality service that exceeds guest expectations. This involves maintaining positive interactions, being attentive to guests' needs, and ensuring they feel welcomed, comfortable, and relaxed at all times. Servers must have extensive knowledge of our food and beverage menus, including spirits, wines, beers, and classic cocktails, allowing them to guide guests effectively. Additionally, they are responsible for maintaining cleanliness and safety standards in compliance with health regulations, completing assigned tasks promptly, and assisting with training new employees as needed.

This full-time position requires flexibility to work evenings, weekends, and holidays to meet the demands of our business. Servers are also expected to adhere to strict personal appearance and uniform standards to uphold our brand image. This role offers a chance to develop professionally within a supportive team, contributing to the overall success and growth of Groot Hospitality. If you are passionate about hospitality and committed to providing excellence in service, we encourage you to apply for this exciting opportunity.

Job Requirements

  • High school diploma or equivalent
  • Must be of legal age to serve alcoholic beverages, according to local state laws
  • Minimum of 2 years of experience in a high end fast-paced environment
  • Great knowledge on spirits, wines, beers and classic cocktails
  • Alcohol Awareness Certification (Serv Save, TIPs, etc.)
  • Food handling certificate preferred
  • Ability to lift up to 50 pounds occasionally and/or 20 pounds frequently
  • Ability to be on feet for minimum of 6 hours
  • Excellent communication skills
  • Ability to multi-task
  • Attention to detail, cleanliness and safety
  • Patience
  • Customer-oriented approach
  • Responsible and trustworthy.

Job Qualifications

  • High school diploma or equivalent preferred
  • Minimum of 2 years experience in a high end fast-paced environment
  • Great knowledge on spirits, wines, beers and classic cocktails
  • Alcohol Awareness Certification (Serv Save, TIPs, etc.)
  • Food handling certificate preferred
  • Level 1 Sommelier certificate a plus
  • Excellent communication skills
  • Ability to multi-task
  • Attention to detail, cleanliness and safety
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy.

Job Duties

  • Attends all restaurant required meetings and trainings
  • Maintain regular attendance in compliance with Groot Hospitality standards
  • Full-time availability with flexibility to work a variable schedule, including evenings, holidays and weekends
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform
  • Follow food safety and sanitary guidelines issued by the Health Department
  • Complete assigned side-work in allocated timeframe
  • Needs to have superior food and beverage menu knowledge
  • Has complete knowledge of the floor plan, table #s and stations
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
  • Assist in the training of new employees as required by Management
  • Greet tables within 2 minutes
  • Must explain to the guest the concept and style of dining
  • Must guide the guests on food and beverage menus
  • Make sure to keep pacing of every course up to our standards to assure fast and efficient turn over
  • Serve dishes to the correct person without auctioning off the plates, unless to be served for the table
  • If served to the table, be sure to have sharing silverware ready
  • Ultimately responsible for clearing, maintenance and resetting tables in a timely fashion
  • Prepare final bill for the guest, present check to the guest, accept payment, process credit card or make change (if applicable)
  • Assist with polishing and restocking
  • Responsible to collect payment for every table
  • When a guest is leaving, always thank them and use their name when able to.

Job Criteria

Experience

Mid Level (3-7 years)


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