Server

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $25.00 - $1.00

Work Schedule

Standard Hours

Benefits

extra pay for holidays worked

90 percent paid medical premiums

90 percent paid vision premiums

100 percent paid life insurance premiums

Career development opportunities

Predictable schedules

Most restaurants close by 9PM

Job Description

SSP America is a leading food service company specializing in providing high-quality dining experiences primarily in travel locations including airports, train stations, and service areas. With a global footprint, SSP America is committed to delivering excellent customer service through a dedicated team of professionals in various locations across the United States. The company strives to create a positive work environment where employees can grow, develop their careers, and succeed in an exciting and fast-paced hospitality sector. They focus on offering predictable schedules, competitive pay, and a host of employee benefits to attract and retain talented individuals who are passionate about customer service and food service roles.

The Server position at SSP America is one of the most vital roles within the team, acting as the face of the company to guests. Servers are responsible not only for timely and efficient service but also for ensuring every guest enjoys a welcoming and satisfying dining experience. This role requires individuals who are attentive, personable, and capable of handling multiple tasks simultaneously in a bustling environment. Servers will answer questions and suggest food and beverage items, input orders accurately into the point-of-sale system, prepare certain dishes like soups and salads, observe guests to anticipate their needs, and clear and reset tables promptly. Balancing customer checks and accepting payments are also important responsibilities, requiring basic mathematical skills and attention to detail.

The hourly pay starts at $4 plus tips, with earning potential reaching up to $25 or more per hour on average. Most restaurants close by 9 PM, providing employees with predictable schedules that promote work-life balance. Additionally, SSP America offers extra pay for holidays worked. Employees benefit from 90 percent coverage of medical and vision premiums, along with full coverage for life insurance and additional vision premiums. The company is committed to career development and provides opportunities for advancement, making SSP America an excellent choice for individuals seeking a long-term career in the hospitality industry.

Joining SSP America as a Server means becoming part of a dynamic team dedicated to excellent service standards and guest satisfaction. The role offers hands-on experience in fast-paced food service environments and the chance to develop communication skills and customer service expertise. SSP America values diversity and inclusion, providing equal employment opportunities without discrimination or bias. Accommodations are available to ensure a fair and accessible recruitment and employment process. This Server role is ideal for someone with at least one year of restaurant serving experience, strong communication abilities, comfort with handling money and operating point-of-sale equipment, and a passion for delivering quality service in a friendly atmosphere.

Job Requirements

1 year experience in restaurant serving
High school diploma preferred
Verbal and written communication skills
Ability to read, speak, and understand English to communicate with guests and take orders
Experience in dealing with customer service problems
Basic mathematical skills to operate cash register and handle payments
Food handler's permit as required by law
Brand certification as required
Ability to remember and promote menu items
Ability to operate point-of-sale system
Ability to stand and work in confined spaces for extended periods

Job Qualifications

1 year experience in restaurant serving
High school diploma preferred
Verbal and written communication skills
Ability to read, speak, and understand English to communicate with guests and take orders
Customer service problem-solving experience
Basic mathematical skills to operate cash register and manage payments
Food handler's permit as required by law
Brand certification as required
Ability to remember, recite, and promote menu items
Ability to operate keyboard and point of sale procedures
Ability to stand and work in confined spaces for long periods

Job Duties

Answer questions and offer suggestions regarding food, beverages, and services of the facility
Accurately input orders into the POS system
Prepare dishes for service, including ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
Observe guests to anticipate their needs and respond to any additional requests
Clear all dishes away from table
Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
Clear and reset all counters or tables at the conclusion of each course
Perform other duties as assigned