Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $25.00 - $1.00
Work Schedule
Standard Hours
Benefits
extra pay for holidays worked
Predictable schedules
Career development and opportunities for advancement
90% paid medical premiums
90% paid vision premiums
100% paid life insurance premiums
100% paid vision premiums
Job Description
SSP America is a leading provider of food and beverage services across airports and travel locations. Our company is dedicated to delivering quality service and a memorable dining experience to travelers and guests. With a diverse portfolio of brands and establishments, including 1933 Lounge and HC Tavern By St. Elmo located inside the Indianapolis International Airport, SSP America stands out as a premier employer in the hospitality and food service industry. We emphasize a collaborative work environment where employees are supported and encouraged to grow their careers.
At SSP America, we are currently hiring Servers to join our team at the 1933 Lounge and HC Tavern By St. Elmo within the Indianapolis International Airport. This role is pivotal as servers directly impact customer satisfaction and overall service quality. Servers are tasked with engaging customers by answering questions about the menu, making thoughtful suggestions regarding food and beverages, and ensuring that guests have a seamless dining experience. The role requires attention to detail, a welcoming demeanor, and the ability to multitask efficiently, especially in a fast-paced airport setting.
Servers at SSP America can expect a rewarding compensation package starting at $4 per hour plus tips, with earning potential averaging up to $25 or more per hour. We offer predictable schedules, with most restaurant operations concluding by 9 PM, allowing for a balanced work-life routine. Additional pay is provided for holiday shifts, reflecting our commitment to recognizing employee dedication during peak times. Our comprehensive benefits package includes 90% paid medical and vision premiums and 100% paid life insurance and vision premiums, underscoring our investment in employee well-being.
Career development and advancement are strongly encouraged at SSP America. We provide ongoing training and opportunities to grow within the company, making this an ideal role for individuals looking to build a long-term career in hospitality. The server position is not just about taking orders; it involves preparing specific dishes such as ladling soup, tossing salads, cutting desserts, and brewing coffee to ensure prompt and quality service.
This position also requires careful financial management skills including balancing and reconciling open and closed checks, handling payments accurately, and maintaining cleanliness and organization in the dining area. Being a server at SSP America means being adaptable and attentive, ensuring guest needs are anticipated and met with professionalism and courtesy.
Joining SSP America as a server means becoming part of a diverse and inclusive workplace that values every team member. The company is an equal opportunity employer committed to providing reasonable accommodations during the hiring process as mandated by law. SSP America's welcoming culture and comprehensive support make it an excellent place for service professionals aiming to excel in the hospitality industry.
At SSP America, we are currently hiring Servers to join our team at the 1933 Lounge and HC Tavern By St. Elmo within the Indianapolis International Airport. This role is pivotal as servers directly impact customer satisfaction and overall service quality. Servers are tasked with engaging customers by answering questions about the menu, making thoughtful suggestions regarding food and beverages, and ensuring that guests have a seamless dining experience. The role requires attention to detail, a welcoming demeanor, and the ability to multitask efficiently, especially in a fast-paced airport setting.
Servers at SSP America can expect a rewarding compensation package starting at $4 per hour plus tips, with earning potential averaging up to $25 or more per hour. We offer predictable schedules, with most restaurant operations concluding by 9 PM, allowing for a balanced work-life routine. Additional pay is provided for holiday shifts, reflecting our commitment to recognizing employee dedication during peak times. Our comprehensive benefits package includes 90% paid medical and vision premiums and 100% paid life insurance and vision premiums, underscoring our investment in employee well-being.
Career development and advancement are strongly encouraged at SSP America. We provide ongoing training and opportunities to grow within the company, making this an ideal role for individuals looking to build a long-term career in hospitality. The server position is not just about taking orders; it involves preparing specific dishes such as ladling soup, tossing salads, cutting desserts, and brewing coffee to ensure prompt and quality service.
This position also requires careful financial management skills including balancing and reconciling open and closed checks, handling payments accurately, and maintaining cleanliness and organization in the dining area. Being a server at SSP America means being adaptable and attentive, ensuring guest needs are anticipated and met with professionalism and courtesy.
Joining SSP America as a server means becoming part of a diverse and inclusive workplace that values every team member. The company is an equal opportunity employer committed to providing reasonable accommodations during the hiring process as mandated by law. SSP America's welcoming culture and comprehensive support make it an excellent place for service professionals aiming to excel in the hospitality industry.
Job Requirements
- 1 year experience in restaurant serving
- high school diploma preferred
- verbal and written communication
- ability to read, speak, and understand English
- experience in dealing with customer service problems
- basic mathematical skills to operate a cash register, make change, total guest checks, count total bank, prepare cash drops
- food handlers permit as required by law
- brand certification as required
- ability to remember and promote menu items
- ability to operate keyboard and point of sale systems
- ability to stand and work in confined spaces for extended periods
Job Qualifications
- 1 year experience in restaurant serving
- high school diploma preferred
- verbal and written communication
- ability to read, speak, and understand the English language
- experience in dealing with customer service problems
- basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops
- food handlers permit as required by law
- brand certification as required
- ability to remember, recite, and promote the variety of menu items
- ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
- ability to stand and work in confined spaces for long periods
Job Duties
- Answer questions and offer suggestions regarding food, beverages, and services of the facility
- accurately input orders into the POS system
- prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
- observe guests to anticipate their needs and respond to any additional requests
- clear all dishes away from table
- balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
- clear and reset all counters or tables at the conclusion of each course
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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