Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
health benefits
50% Dining Privileges
fast-paced fun environment
Open-door communication
Career advancement opportunities
Job Description
Miller's Ale House is a well-established casual dining restaurant known for its friendly atmosphere, quality food, and exceptional customer service. As a popular chain, Miller's Ale House has built a reputation for delivering a unique dining experience where customers not only enjoy delicious meals and drinks but also feel valued and welcomed by the staff. The restaurant prides itself on a team-oriented culture that embraces diverse personalities and encourages employees to express themselves while contributing to a warm and lively environment. Employees are regarded as essential to creating an unforgettable experience for guests, making every visit to Miller's Ale House special and memorable.
The role of a Server at Miller's Ale House is an exciting opportunity for individuals who thrive in a fast-paced, friendly environment and who are passionate about hospitality. Servers are the face of the restaurant, interacting directly with guests to ensure that their dining experience is outstanding from start to finish. This includes greeting guests warmly, providing comprehensive menu knowledge, handling food and beverage orders with accuracy, and fostering a lively yet attentive atmosphere. The position requires a positive attitude, excellent communication skills, and a genuine desire to help others, as the goal is to transform each guest into a "Raving Fan" of the Ale House.
This is a full-time or part-time position focused on upholding the highest standards of service, including proper alcohol service in accordance with legal requirements and company policies. Servers collaborate closely with their team to ensure smooth operations and timely service. Responsibilities also extend to maintaining cleanliness, adhering to safety and sanitation protocols, and assisting with side work like station stocking and organization. Employees benefit from open-door communication with management, a fast-paced but fun work environment, opportunities for career advancement, and health benefits. With a mandatory minimum age requirement, servers at Miller's Ale House are also expected to handle physical demands such as standing for long periods, bending, and lifting light weights during their shifts. Working at Miller's Ale House offers an exceptional blend of teamwork, growth, and service excellence in the casual dining sector.
The role of a Server at Miller's Ale House is an exciting opportunity for individuals who thrive in a fast-paced, friendly environment and who are passionate about hospitality. Servers are the face of the restaurant, interacting directly with guests to ensure that their dining experience is outstanding from start to finish. This includes greeting guests warmly, providing comprehensive menu knowledge, handling food and beverage orders with accuracy, and fostering a lively yet attentive atmosphere. The position requires a positive attitude, excellent communication skills, and a genuine desire to help others, as the goal is to transform each guest into a "Raving Fan" of the Ale House.
This is a full-time or part-time position focused on upholding the highest standards of service, including proper alcohol service in accordance with legal requirements and company policies. Servers collaborate closely with their team to ensure smooth operations and timely service. Responsibilities also extend to maintaining cleanliness, adhering to safety and sanitation protocols, and assisting with side work like station stocking and organization. Employees benefit from open-door communication with management, a fast-paced but fun work environment, opportunities for career advancement, and health benefits. With a mandatory minimum age requirement, servers at Miller's Ale House are also expected to handle physical demands such as standing for long periods, bending, and lifting light weights during their shifts. Working at Miller's Ale House offers an exceptional blend of teamwork, growth, and service excellence in the casual dining sector.
Job Requirements
- Arrives to work on time and in full uniform
- Ability to stand for extended periods
- Ability to bend, squat, and lift up to 20 lbs for short distances
- Ability to work with varying noise levels
- Works with numbers and handles cash accurately
- Washes hands every 30 minutes as per safety guidelines
- Maintains clean and sanitized work areas
- Supports all front-of-house functions as needed
- Positive communication with team and management
Job Qualifications
- Minimum of 18 years of age unless otherwise dictated by state law
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Basic reading and handwriting skills
- Ability to operate point-of-sale software
- Ability to work both independently and as part of a team
- Experience in customer service preferred
Job Duties
- Greets guests warmly and acknowledges all guests within five feet
- Follows steps of service as outlined in training materials
- Provides highest level of service adhering to company standards
- Serves alcoholic beverages according to state and company regulations
- Maintains cleanliness and sanitation of work areas
- Ensures menu knowledge to address guest questions including allergies
- Collaborates with team members to fulfill guest needs promptly
- Notifies management of any potential issues
- Works assigned stations including To Go station
- Stocks and organizes server stations and front-of-house areas properly
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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