Job Overview
Employment Type
Part-time
Benefits
Dental
Vision
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
Job Description
Bass Pro Shops is a leading retailer specializing in outdoor sporting goods, offering a diverse range of products and experiences for outdoor enthusiasts. Situated in Missouri, Bass Pro Shops Outdoor World is renowned for its expansive retail environment that caters to fishing, hunting, camping, and other outdoor sports aficionados. The company combines retail with entertainment and dining, creating a unique destination where guests can shop, explore, and enjoy nature-inspired activities. Bass Pro Shops values a commitment to conservation and community involvement, which is reflected in its operations and corporate culture. With a reputation as an industry leader dedicated to customer satisfaction, the company continues to grow and innovate within the outdoor retail space.
The part-time Server position at Bass Pro Shops Outdoor World is an exciting opportunity for individuals passionate about hospitality and customer service within a dynamic retail and dining environment. The Server plays a vital role in delivering exceptional dining experiences to guests by providing courteous and efficient service in their assigned dining station. This role demands an individual who can ensure that guests' expectations are not only met but exceeded, by attentively managing food and beverage orders, offering knowledgeable menu guidance, and maintaining a welcoming atmosphere.
Servers at Bass Pro Shops are expected to uphold the highest standards of service, including prompt guest greetings, accurate order recording, and proper handling of alcoholic beverage protocols to promote responsible consumption. The position includes training to master menus and service standards, encouraging the use of suggestive selling techniques to enhance the guest experience and maximize sales. Additionally, the Server will be responsible for supporting team members such as bussers, bartenders, and runners, as well as maintaining cleanliness and organization of the service areas.
Physical stamina is essential as the role involves standing and walking regularly and occasionally lifting up to 50 pounds. The job fosters independent judgment within established guidelines, allowing employees to resolve problems and contribute to procedural improvements. Part-time employees at Bass Pro Shops benefit from a comprehensive package that includes discounts on retail merchandise and dining, dental and vision coverage, voluntary benefits, 401k retirement savings, paid holidays and vacation, and access to the Bass Pro Cares Fund, creating a supportive and rewarding workplace environment. This role is ideal for candidates who thrive in a team-oriented atmosphere and are eager to grow their skills in a customer-focused setting.
The part-time Server position at Bass Pro Shops Outdoor World is an exciting opportunity for individuals passionate about hospitality and customer service within a dynamic retail and dining environment. The Server plays a vital role in delivering exceptional dining experiences to guests by providing courteous and efficient service in their assigned dining station. This role demands an individual who can ensure that guests' expectations are not only met but exceeded, by attentively managing food and beverage orders, offering knowledgeable menu guidance, and maintaining a welcoming atmosphere.
Servers at Bass Pro Shops are expected to uphold the highest standards of service, including prompt guest greetings, accurate order recording, and proper handling of alcoholic beverage protocols to promote responsible consumption. The position includes training to master menus and service standards, encouraging the use of suggestive selling techniques to enhance the guest experience and maximize sales. Additionally, the Server will be responsible for supporting team members such as bussers, bartenders, and runners, as well as maintaining cleanliness and organization of the service areas.
Physical stamina is essential as the role involves standing and walking regularly and occasionally lifting up to 50 pounds. The job fosters independent judgment within established guidelines, allowing employees to resolve problems and contribute to procedural improvements. Part-time employees at Bass Pro Shops benefit from a comprehensive package that includes discounts on retail merchandise and dining, dental and vision coverage, voluntary benefits, 401k retirement savings, paid holidays and vacation, and access to the Bass Pro Cares Fund, creating a supportive and rewarding workplace environment. This role is ideal for candidates who thrive in a team-oriented atmosphere and are eager to grow their skills in a customer-focused setting.
Job Requirements
- High school diploma/GED preferred
- Experience in and passion for consumer service
- Willingness to learn new skills and be a team player
- Ability to memorize and become knowledgeable of menu items
- Ability to stand and walk regularly
- Ability to occasionally lift up to 50lbs
Job Qualifications
- High school diploma/GED preferred
- Experience in and passion for consumer service
- Willingness to learn new skills and be a team player
- An attitude of flexibility and mindfulness about the team approach
- Ability to learn all menus and communicate all food and beverage offerings
- Ability to maintain clean and clear service areas
- Ability to follow proper procedures disclosed in Standard Operating Procedures
- Ability to memorize and become knowledgeable of menu items
Job Duties
- Support a strong commitment to world class guest service and ensure a pleasant and enjoyable dining experience for restaurant patrons
- Complete training requirements and follow service standards as trained
- Greet guests promptly and courteously in assigned workstation
- Understand and execute established procedures for verifying guests' ability to legally purchase and consume alcohol and prevent overindulgence
- Learn all menus and communicate all food and beverage offerings
- Effectively use suggestive selling techniques
- Record food and beverage orders, enter orders into computer system, monitor status of order preparation and safely transport order from kitchen to guest
- Monitor and address guest needs during meal
- Collect monies owed for food and beverages and properly perform all guest check accountability procedures
- Perform tip declaration activities and compensate indirectly tipped associates per established service procedures
- Perform daily cleaning activities
- Perform food running and station set-up/break-down responsibilities as assigned
- Perform all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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