Server

Sunshine Retirement Living is a reputable and established retirement living community committed to providing an exceptional living environment for seniors. The company prides itself on upholding its core values of People, Passion, and Excellence, ensuring that residents receive outstanding care and service within a respectful, comfortable, and engaging atmosphere. Known for its dedication to resident satisfaction and quality care, Sunshine Retirement Living is a leading provider within the senior living industry. The company embraces inclusivity and diversity, fostering a workplace culture that values every individual and promotes positive interactions among residents, guests, and staff alike.

The position of Server Supervisor at Sunshine Retirement Living is an hourly, non-exempt role that plays a vital part in maintaining the highest standards of meal service and hospitality throughout the facility. This role reports directly to the Executive Chef or Management Team and is responsible for delivering courteous and friendly service to residents, guests, and coworkers while adhering to company policies and procedures. The Server Supervisor not only ensures that meal alternatives meet resident preferences but also supports dining room coordination through efficient order-taking, serving, and maintaining cleanliness and appearance.

The Server Supervisor’s duties extend beyond typical serving responsibilities, encompassing leadership within the dining team, maintaining food safety compliance, and fostering a positive environment that reinforces the community’s values. Candidates for this position must demonstrate excellent communication skills, customer service expertise, and the ability to work within a team-oriented setting. This role demands patience, organizational skills, and a professional demeanor, especially when interacting with diverse populations including residents and their families.

Typical responsibilities include greeting residents and guests, managing meal orders accurately using POS tablets or traditional ticket systems, serving a range of meal components such as beverages, cereals, soups, salads, main courses, and desserts, and responding promptly to any additional dining needs or concerns. The supervisor is also tasked with bussing tables, cleaning the dining area, setting tables for future meals, and performing side duties like stocking sugar and creamer packets. They are expected to contribute to a tidy, efficient, and welcoming dining environment.

Sunshine Retirement Living prioritizes employee integrity and professionalism; therefore, Server Supervisors must adhere strictly to the company’s no-gift policy, maintain confidentiality, and exhibit exemplary conduct as role models for other team members. The ability to handle multiple tasks effectively under time constraints and meet departmental deadlines is critical to success in this role. Additionally, compliance with state and company-specific health and safety regulations, including holding a valid food handler’s permit and passing health screenings, is required.

This role offers an excellent opportunity for individuals passionate about elder care and hospitality, providing a career path in a supportive, mission-driven organization. The work environment involves physical demands such as standing, walking, occasional lifting, and other activities common to dining service roles. Sunshine Retirement Living is committed to making reasonable accommodations to help employees perform their duties successfully.

Overall, the Server Supervisor at Sunshine Retirement Living is a key contributor to the daily success of the community's dining services and plays a pivotal role in enhancing the resident experience through attentive and respectful service. This position supports the larger mission of creating a comfortable, caring community where senior residents feel valued and respected every day.