Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
35% employee discount
same day pay access

Job Description

Cracker Barrel is a well-established and beloved restaurant chain that has been a cornerstone of country hospitality and Americana since 1969. Known for its warm, welcoming environment and the unique combination of a restaurant and retail store, Cracker Barrel offers guests a friendly place to enjoy home-style cooking and browse an array of nostalgic gifts and goods. With over 70,000 team members nationwide, Cracker Barrel prides itself on its strong roots and community-oriented culture, always creating an inviting atmosphere where guests can feel at home and employees can thrive. The company is dedicated to more than just serving meals; it embodies a philosophy of creating meaningful moments, fostering connection, and prioritizing employee growth and well-being. Cracker Barrel has become synonymous with quality service and a culture that values every member of its team, making it an employer of choice within the hospitality industry.

The Server role at Cracker Barrel is vital to delivering this memorable guest experience. Servers are the face of the restaurant, responsible for creating a welcoming and hospitable environment. This role goes beyond basic waiting tables—it's about engaging with guests in a genuine and friendly manner, paying attention to the little details that make a difference, such as remembering guest preferences, anticipating needs, and creating positive interactions. At Cracker Barrel, servers take pride in their work and the joy they bring to customers, delivering country hospitality in every interaction.

This position is well-suited for individuals who enjoy multitasking, have a team-first attitude, and possess a positive and enthusiastic approach to their work. No previous restaurant experience is required, as Cracker Barrel provides comprehensive training to equip new hires with the necessary skills. Servers at Cracker Barrel enjoy the benefit of keeping 100 percent of their tips, reflecting the company's commitment to fair and transparent compensation. This hourly role offers competitive weekly pay, with access to same-day pay, along with an attractive package of benefits that support employees from their first day.

Employees at Cracker Barrel benefit from immediate eligibility for health insurance whether full-time or part-time, paid vacation, and an employee assistance program to support well-being beyond the workplace. In addition, Cracker Barrel fosters career growth through its industry-leading training programs, retirement plans with company matching, and employee stock purchase options. The culture emphasizes belonging and continuous development, enhanced by recognition programs and special events designed to build team spirit and celebrate achievements. The company also extends valued perks such as a 35 percent discount on food and retail items, and exclusive fee discounts on various lifestyle services, reinforcing the company’s dedication to taking care of its staff.

By joining Cracker Barrel as a Server, candidates become part of a larger family committed to quality service and authenticity. Whether greeting guests with a smile, rolling out fresh biscuits, or managing multiple tasks effectively, each server plays a crucial role in bringing Cracker Barrel’s mission of 'we're all in good company' to life. This role offers a dynamic and rewarding opportunity for individuals seeking meaningful work in a supportive, growth-focused environment where every day brings new opportunities to make a difference.

Job Requirements

  • Ability to work flexible hours including nights, weekends, and holidays
  • Ability to stand for extended periods
  • Must be at least 18 years old
  • Legal authorization to work in the relevant country
  • Commitment to providing excellent customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and eagerness to learn
  • Previous customer service or hospitality experience is a plus but not required
  • Basic math skills for handling payments

Job Duties

  • Greet guests with a warm and friendly attitude
  • Take and serve food and beverage orders accurately and promptly
  • Ensure guests have a positive dining experience by anticipating their needs
  • Maintain knowledge of menu items and promotions to answer guest questions
  • Uphold cleanliness and organization of the dining area
  • Collaborate with kitchen and hospitality teams to ensure smooth service
  • Handle cash and process payments accurately

Job Criteria

Experience

No experience required


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