Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free Meals
free uniforms and cleaning
ongoing community outreach events
hotel discounts
associates' events throughout the year
Healthcare benefits
401k retirement plan with company matching

Job Description

Montage International is a distinguished luxury hotel and resort company known for creating extraordinary experiences through exceptional service and beautiful, thoughtfully designed properties. With a strong presence in premier destinations, Montage International emphasizes cultivating a passionate and talented workforce to bring their vision of hospitality excellence to life. The company embraces a culture where employees are encouraged to live their passion and infuse their unique magic into the guest experience. This commitment is reflected in the engaging and supportive environment Montage fosters, with an emphasis on growth, creativity, and meaningful career opportunities.

Montage Big Sky, one of the company's exceptional properties, exemplifies this philosophy by focusing on personalized and authentic guest experiences that elevate the standard of luxury hospitality. The resort serves as a captivating workplace where associates are valued contributors to crafting memorable moments. Working at Montage Big Sky is more than a traditional job; it is a fulfilling career pathway that invites team members to develop their skills and grow professionally while delivering outstanding service.

The Server role at Montage Big Sky presents a remarkable opportunity to join a passionate and dynamic team within the food and beverage department. This position is integral to guest satisfaction and the overall dining experience. Servers are responsible for ensuring food and beverages are delivered in a timely and professional manner, while also assisting guests with menu selections and offering knowledgeable recommendations concerning ingredients, preparation methods, and dietary considerations. The role requires attentiveness and a genuine desire to create WOW moments for guests by anticipating their needs, promoting menu items and specials, and maintaining high standards of cleanliness and safety.

Montage Big Sky encourages servers to take ownership of their part in the dining experience, consistently observing the food and beverage sequence of service with acute attention to detail. Servers interact closely with guests to ensure satisfaction and address concerns promptly, reinforcing the resort’s commitment to hospitality excellence. Working as a server here means not only performing the standard duties of food and beverage operations but also engaging with an environment that values creativity, teamwork, and personal growth.

The position demands physical stamina, including the ability to stand for extended periods and handle lifting tasks related to food service equipment. The company seeks individuals who exhibit a passion for spirits, wine, and food, possess strong interpersonal skills, and demonstrate integrity and trustworthiness. Flexibility for working various shifts, including weekends and holidays, is essential. Experience within luxury hotels and familiarity with systems like Micros are considered valuable assets.

Montage Big Sky offers an attractive compensation and benefits package, which emphasizes professional development and work-life balance. Benefits include healthcare options, a 401k retirement plan with company matching, hotel discounts, free meals, uniforms, ongoing community outreach, and social events designed to foster a sense of belonging among associates. The company is committed to diversity, equity, and inclusion, welcoming applicants from all backgrounds and providing reasonable accommodations during the hiring process.

In summary, the Server position at Montage Big Sky is ideal for passionate individuals seeking to advance their hospitality careers in a luxury setting dedicated to guest satisfaction and employee growth. It is an opportunity to be part of a renowned hospitality brand that values passion, creativity, and the power of personalized service.

Job Requirements

  • Ability to work a flexible schedule, including weekends and holidays
  • Ability to collaborate in a team environment
  • Basic communication skills
  • One year minimum of experience in food and beverage operations a plus
  • Prior micros or other systems experience a plus
  • Luxury hotel experience a plus

Job Qualifications

  • Passion for spirits, wine, and food
  • Personable and engaging with guests
  • Open to learning, developing, and growing personally and professionally
  • Trustworthy and possess integrity
  • Basic communication skills
  • One year minimum of experience in food and beverage operations preferred
  • Prior micros or other systems experience a plus
  • Luxury hotel experience a plus

Job Duties

  • Ensure food and beverages are being served in a professional and timely manner
  • Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions
  • Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff
  • Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options
  • Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly
  • Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
  • Adhere to all cleaning and safety standards
  • Attend daily pre-shift meeting
  • Consistently follow the food and beverage sequence of service with the utmost attention to detail
  • Deliver on guests' expectations and have the desire to create WOW moments
  • Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Job Criteria

Experience

Mid Level (3-7 years)


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