Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $16.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Employee Discounts
Paid Time Off

Job Description

Dave & Buster's is a leading entertainment and dining establishment known for blending the excitement of a modern arcade with the comfort and quality of a full-service restaurant and bar. Founded in 1982, Dave & Buster's has grown into a popular destination for guests seeking a dynamic experience that combines food, drinks, and games tailored for celebrations and social enjoyment. The brand focuses on delivering an unmatched environment that encourages fun, whether you are savoring a meal, enjoying a drink, or competing in interactive games. Known for its energetic atmosphere, vibrant decor, and commitment to customer satisfaction, Dave & Buster's offers a unique work environment where no two days are the same, and every team member has the opportunity to contribute to a fun and memorable guest experience.

The position open at Dave & Buster's involves ensuring that guests receive fast, friendly, and attentive service to maximize their enjoyment while maintaining efficiency and accuracy in order processing and financial transactions. This role is ideal for individuals who enjoy working in busy, lively environments and who have excellent communication skills and a customer-focused attitude. Employees in this role are responsible for greeting guests, taking accurate food and drink orders, managing personal cash registers, and adhering to company standards for food handling, sanitation, and alcoholic beverage safety. The role requires agility and multitasking ability to navigate a fast-paced environment smoothly while supporting fellow team members and promoting a cooperative and positive workplace culture. With flexible scheduling designed to accommodate school or other job commitments, this position is suitable for individuals looking for part-time or full-time work with competitive pay starting at $16 to $16.50 per hour.

Furthermore, Dave & Buster's offers an attractive benefits package which includes medical, dental, vision insurance, a 401K plan, and unique perks like free games to enhance the employee experience. Working at Dave & Buster's is not just about fulfilling a job but becoming part of a vibrant community where team members can engage, grow, and enjoy a career in hospitality and entertainment. The company values diversity, inclusivity, and equal opportunity, making it a great employer for people from all backgrounds. In addition to career development opportunities and staff incentives, employees participate in contests and brand promotions aimed at driving sales and fostering enthusiasm about the Dave & Buster's experience. Overall, this role promises a dynamic daily routine filled with interaction, teamwork, and the chance to contribute to guests' memorable moments in a well-established and respected entertainment venue.

Job Requirements

  • must be at least 18 years of age
  • able to work days, nights, and/or weekends
  • able to work in noisy and fast-paced environment
  • able to read and write handwritten notes
  • able to lift and carry up to 30 pounds
  • able to move about facility and stand for long periods
  • able to walk or stand 100% of shift
  • able to reach, bend and stoop frequently

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in food service or hospitality is a plus
  • ability to operate point of sale systems
  • strong communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • knowledge of food safety and sanitation
  • ability to work flexible hours including nights and weekends
  • basic math skills for handling transactions
  • ability to work cooperatively in a team environment
  • customer service orientation
  • proficiency in English

Job Duties

  • deliver an unparalleled guest experience through food, drinks, and games
  • keep immediate supervisor informed of issues
  • create a fun atmosphere for guests and team members
  • adhere to sanitation procedures
  • manage personal bank and financial transactions accurately
  • follow alcohol awareness procedures
  • assess guest demeanor and notify management when necessary
  • greet guests promptly
  • take accurate food and drink orders
  • maintain menu knowledge
  • enter orders into Micros system
  • ensure food presentation and delivery
  • work efficiently using full hands in/full hands out philosophy
  • assist in party setup and breakdown
  • bus and reset tables
  • assist team members as needed
  • complete station side work at shift start and end
  • participate in incentives and contests
  • follow portion control guidelines
  • maintain guest satisfaction by checking back and pre-bussing
  • keep station clean
  • maintain positive working relationships
  • communicate effectively with guests
  • operate Micros and manage money
  • read and communicate in English
  • listen effectively
  • adhere to dress code
  • be at least 18 years old

Job Criteria

Experience

Entry Level (1-2 years)


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