Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

P.F. Chang's Pay Range (based on experience): $2.13 / hour + tips
competitive pay
flexible scheduling
Paid on the job training
opportunities for advancement – we promote from within
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan (based on hours worked)
Medical, dental and vision insurance (based on hours worked)
Paid sick leave (in qualifying jurisdictions)

Job Description

P.F. Chang's is a celebrated scratch kitchen restaurant renowned for delivering exceptional dining experiences through a commitment to high-quality food and outstanding customer service. As a vibrant part of the hospitality industry, P.F. Chang's locations offer a unique blend of innovative Asian cuisine and a welcoming atmosphere that cultivates a memorable restaurant experience for guests. Known for its dedication to crafting fresh, made-from-scratch dishes, this company values both tradition and creativity, delivering flavorful meals that delight customers while fostering a team-oriented work environment.

This job opening invites passionate individuals to join P.F. Chang's as full-time or part-time hourly Servers, Waitresses, or Waiters for dine-in food and beverage service. Servers at P.F. Chang's play a critical role as frontline representatives, acting as the primary contact between the kitchen and guests. They are essential in creating personalized, exceptional guest experiences by accurately taking and delivering orders, answering menu inquiries, and ensuring customer satisfaction throughout the dining process. This position offers an hourly wage starting at $2.13 plus tips, reflecting the company’s appreciation for skilled and attentive service. Furthermore, P.F. Chang's emphasizes team member growth, offering paid training, opportunities for advancement, and a supportive culture where members are encouraged to thrive and build rewarding careers.

In this capacity, employees are expected to possess excellent customer service skills, combined with the ability to multi-task in a fast-paced, team-driven environment. The role requires a basic understanding of food safety and sanitation standards, with training provided for those without prior experience. Servers will also be familiarized with the restaurant layout to efficiently manage seating and food delivery logistics. P.F. Chang's commitment to its team is reflected in its comprehensive benefits package, which includes competitive pay, flexible scheduling, discounted meals, and paid sick leave in qualifying jurisdictions. Employees who meet eligibility criteria can access additional benefits such as 401(k) retirement plans and medical, dental, and vision insurance. Distinctively, the company observes holidays by closing most locations on Thanksgiving and Christmas to honor family values.

Those joining P.F. Chang's as Servers are not just taking on a job; they are becoming part of a community dedicated to celebrating life, family, and food. The company prides itself on fostering an inspiring work environment where employee contributions are recognized and supported. Immediate hiring is ongoing, and the application process is streamlined for convenience, encouraging prospective team members to submit their information and start a fulfilling career path. This role is ideal for individuals eager to develop hospitality expertise while delivering standout guest experiences in a respected restaurant brand with a welcoming and dynamic team culture.

Job Requirements

  • Previous experience is not required
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current food handler’s card where applicable or be willing to obtain it
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience
  • Previous experience is not required – we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler’s Card where applicable, or we will help you obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • The dine-in food and beverage Servers, Waitress or Waiters are core team members of the scratch kitchen restaurant
  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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